Review Time
I felt I needed to write this review because genuinely outstanding customer service deserves to be recognised.
After a very disappointing experience with another company, I was honestly quite hesitant about ordering a wardrobe again. Despite that, I decided to give it one more try and ordered a mirrored wardrobe with delivery and assembly included.
From the very first contact, the level of service was exceptional. Every phone call was handled with patience, professionalism, and genuine willingness to help. All my questions were answered clearly and calmly, nothing felt rushed, and I never felt like I was being brushed off. It was obvious that the team truly cared about making sure everything went smoothly and that I felt confident about my order.
The delivery and installation were equally impressive. The team arrived prepared, were extremely polite, professional, and clearly very experienced. The wardrobe was assembled efficiently and with great attention to detail. Everything was done carefully and respectfully in my home.
The wardrobe itself looks fantastic and I am genuinely delighted with it. But what stood out even more was the level of care, communication, and commitment to customer satisfaction throughout the whole process.
In a time when truly good customer service is becoming rare, this company sets a very high standard. The professionalism, patience, and dedication shown by the entire team made the whole experience stress free and positive.
I am genuinely grateful and very happy with my purchase. I would confidently recommend this company to anyone looking for quality products and outstanding customer service.
Stunning new wardrobes & Fantastic 5* ServiceBrilliant experience purchasing two identical mirrored white sliding door double wardrobes from ELUKS for my tenant's property and having seen their new clothes storage spaces they are absolutely delighted. Not only are the wardrobes sturdy, well-designed and sleek but they're phenomenally good value for money (around £380 each).The entire process from ordering to purchase to installation was seamless, slick and secure.Special thanks to Gregg, Lucas and their superb fitter Tom all of whom went out of their way to provide 5* customer service and to ensure that I was fully satisfied.Highly recommended 10/10
I felt I needed to write this review because genuinely outstanding customer service deserves to be recognised.After a very disappointing experience with another company, I was honestly quite hesitant about ordering a wardrobe again. Despite that, I decided to give it one more try and ordered a mirrored wardrobe with delivery and assembly included.From the very first contact, the level of service was exceptional. Every phone call was handled with patience, professionalism, and genuine willingness to help. All my questions were answered clearly and calmly, nothing felt rushed, and I never felt like I was being brushed off. It was obvious that the team truly cared about making sure everything went smoothly and that I felt confident about my order.The delivery and installation were equally impressive. The team arrived prepared, were extremely polite, professional, and clearly very experienced. The wardrobe was assembled efficiently and with great attention to detail. Everything was done carefully and respectfully in my home.The wardrobe itself looks fantastic and I am genuinely delighted with it. But what stood out even more was the level of care, communication, and commitment to customer satisfaction throughout the whole process.In a time when truly good customer service is becoming rare, this company sets a very high standard. The professionalism, patience, and dedication shown by the entire team made the whole experience stress free and positive.I am genuinely grateful and very happy with my purchase. I would confidently recommend this company to anyone looking for quality products and outstanding customer service.
I ordered a 120cm mirrored wardrobe, delivery was brilliant. A week later I arranged for assembly service. Arrived 20 mins early ! Polite young man came to build my wardrobe. swift service, despite having less room than was needed. No issues and very happy with my wardrobe ! 5 stars would recommend
Nice wardrobe for the price. However they sent the wrong style doors which they offered to exchange but as I had unboxed it all and had a bed waiting to be built afterwards we kept what was sent. Also the sliding door instructions are not the best. Doors dont close flush despite hours of tweaking the mechanism
I am very happy with the whole experience with Eluks. Very good communication . Everything went smoothly, from order , delivery on time ant fitting . The fitter Tomek arrived on time , was very polite and respectfull Amazing fitter and pleasure to have met .Also u am very happy with my OVI Eluks wardrobe
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Who are we? We are a group of enthusiasts who have devoted part of their lives to furniture and customer service. We love our work, we continue to develop and strive for perfection. Our passion for furniture and close contact with the customer make Eluks the perfect choice for potential customer.
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