eluks.co.uk

4.7
4.7 Based on 40 reviews

Who are we? We are a group of enthusiasts who have devoted part of their lives to furniture and customer service. We love our work, we continue to develop and strive for perfection. Our passion for furniture and close contact with the customer make Eluks ...

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Average Rating

4.7

/
5

40 Reviews

5 Star
88%
4 Star
2%
3 Star
2%
2 Star
5%
1 Star
2%

All Reviews

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D Wysoczanska
I felt I needed to write this review because genuinely outstanding customer service deserves to be r

I felt I needed to write this review because genuinely outstanding customer service deserves to be recognised.

After a very disappointing experience with another company, I was honestly quite hesitant about ordering a wardrobe again. Despite that, I decided to give it one more try and ordered a mirrored wardrobe with delivery and assembly included.

From the very first contact, the level of service was exceptional. Every phone call was handled with patience, professionalism, and genuine willingness to help. All my questions were answered clearly and calmly, nothing felt rushed, and I never felt like I was being brushed off. It was obvious that the team truly cared about making sure everything went smoothly and that I felt confident about my order.

The delivery and installation were equally impressive. The team arrived prepared, were extremely polite, professional, and clearly very experienced. The wardrobe was assembled efficiently and with great attention to detail. Everything was done carefully and respectfully in my home.

The wardrobe itself looks fantastic and I am genuinely delighted with it. But what stood out even more was the level of care, communication, and commitment to customer satisfaction throughout the whole process.

In a time when truly good customer service is becoming rare, this company sets a very high standard. The professionalism, patience, and dedication shown by the entire team made the whole experience stress free and positive.

I am genuinely grateful and very happy with my purchase. I would confidently recommend this company to anyone looking for quality products and outstanding customer service.

5
Date of experience: Mar 04, 2026
Daniel H
Stunning new wardrobes & Fantastic 5*…

Stunning new wardrobes & Fantastic 5* ServiceBrilliant experience purchasing two identical mirrored white sliding door double wardrobes from ELUKS for my tenant's property and having seen their new clothes storage spaces they are absolutely delighted. Not only are the wardrobes sturdy, well-designed and sleek but they're phenomenally good value for money (around £380 each).The entire process from ordering to purchase to installation was seamless, slick and secure.Special thanks to Gregg, Lucas and their superb fitter Tom all of whom went out of their way to provide 5* customer service and to ensure that I was fully satisfied.Highly recommended 10/10

5
Date of experience: Mar 04, 2026
Jackie Scoble
Excellent service

Excellent service - they provided the wardrobe and delivered and fitted it in record time. Good to deal with and I love my new wardrobe with glass sliding doors. The gentleman who fitted it was top man.

5
Date of experience: Mar 03, 2026
D Wysoczanska
Finally A Company That Truly Cares About Its Customers

I felt I needed to write this review because genuinely outstanding customer service deserves to be recognised.After a very disappointing experience with another company, I was honestly quite hesitant about ordering a wardrobe again. Despite that, I decided to give it one more try and ordered a mirrored wardrobe with delivery and assembly included.From the very first contact, the level of service was exceptional. Every phone call was handled with patience, professionalism, and genuine willingness to help. All my questions were answered clearly and calmly, nothing felt rushed, and I never felt like I was being brushed off. It was obvious that the team truly cared about making sure everything went smoothly and that I felt confident about my order.The delivery and installation were equally impressive. The team arrived prepared, were extremely polite, professional, and clearly very experienced. The wardrobe was assembled efficiently and with great attention to detail. Everything was done carefully and respectfully in my home.The wardrobe itself looks fantastic and I am genuinely delighted with it. But what stood out even more was the level of care, communication, and commitment to customer satisfaction throughout the whole process.In a time when truly good customer service is becoming rare, this company sets a very high standard. The professionalism, patience, and dedication shown by the entire team made the whole experience stress free and positive.I am genuinely grateful and very happy with my purchase. I would confidently recommend this company to anyone looking for quality products and outstanding customer service.

5
Date of experience: Feb 28, 2026
Summer M
I ordered a 120cm mirrored wardrobe

I ordered a 120cm mirrored wardrobe, delivery was brilliant. A week later I arranged for assembly service. Arrived 20 mins early ! Polite young man came to build my wardrobe. swift service, despite having less room than was needed. No issues and very happy with my wardrobe ! 5 stars would recommend

5
Date of experience: Feb 12, 2026
Amanda Stephenson
Nice wardrobe for the price but...

Nice wardrobe for the price. However they sent the wrong style doors which they offered to exchange but as I had unboxed it all and had a bed waiting to be built afterwards we kept what was sent. Also the sliding door instructions are not the best. Doors dont close flush despite hours of tweaking the mechanism

3
Date of experience: Feb 06, 2026
Miss Debra Robinson
Very inpressed with delivery n fastness of the full order n wardrobe very nice to

Delivery spot on n delivered next day from orderin fast n effientent n handled carefully

5
Date of experience: Feb 02, 2026
Steve Jones
Delivery driver was great

Delivery driver was great, we bought a Large wardrobe, driver checked all the boxes and opened the mirror one to check it was intact, even gave some pointers how to put together, very helpful.

5
Date of experience: Jan 31, 2026
Kevin Bray
Good company to deal with. Recommended.

Comms was good with the delivery driver. He checked for damage and filmed the contents before leaving. Wardrobe was well packaged. It went together OK and I am.happy with my purchase.

5
Date of experience: Jan 28, 2026
iwona james
I am very happy with the whole experience…

I am very happy with the whole experience with Eluks. Very good communication . Everything went smoothly, from order , delivery on time ant fitting . The fitter Tomek arrived on time , was very polite and respectfull Amazing fitter and pleasure to have met .Also u am very happy with my OVI Eluks wardrobe

5
Date of experience: Jan 21, 2026

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Business Details

  • Who are we? We are a group of enthusiasts who have devoted part of their lives to furniture and customer service. We love our work, we continue to develop and strive for perfection. Our passion for furniture and close contact with the customer make Eluks the perfect choice for potential customer.

  • email customer@eluks.co.uk
  • call 07596029476
  • language https://eluks.co.uk

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