Review Time
Absolutely disgusted with my experience buying the Softel Millet Mill.
They sent me a used, filthy, and completely damaged machine. There was wheat flour inside it, and the entire body is broken. This is NOT a new product. When I complained, they shamelessly claimed they “test with wheat flour.” That excuse is ridiculous.
The machine is fully damaged and unusable, yet they have the audacity to offer just a replacement part instead of a full refund.
This feels like pure fraud and zero respect for customers. Buyers beware. I will not stay silent about this.
This is unacceptable and completely unprofessional. Customers work hard for their money — we are not here to fund careless business practices.
Avoid this brand if you value your money and peace of mind.
Absolutely disgusted with my experience buying the Softel Millet Mill.They sent me a used, filthy, and completely damaged machine. There was wheat flour inside it, and the entire body is broken. This is NOT a new product. When I complained, they shamelessly claimed they “test with wheat flour.” That excuse is ridiculous.The machine is fully damaged and unusable, yet they have the audacity to offer just a replacement part instead of a full refund.This feels like pure fraud and zero respect for customers. Buyers beware. I will not stay silent about this.This is unacceptable and completely unprofessional. Customers work hard for their money — we are not here to fund careless business practices.Avoid this brand if you value your money and peace of mind.
Softell millet mill id highly rated for its strong performance and quality, it grinds 7-10kg/ hour efficiently, has a stone-based system with auto- clean, and is energy - saving Customers appreciate its durability and easy to use, making it a reliable choice for home millet and multi- grain grinding
Please don't order with your credit or debit card at Rasoishop.com because they call it a prepaid order and you will not be able to cancel your order in any circumstance. They claim it to be easy to work with but this is a home based business the phone calls are answered my only one non-professional lady I think who is the relative of the owner on this business. Once you order this so called prepaid order you will be out of luck. Even if the order is of not the quality you expect specially if you order a Softel brand item, you will be stuck with the order. I ordered Neelam brand Multi Kadai from Amazon for ₹1700 but cancelled it and ordered this Softel multi kadai for the same price thinking this is better then Neelam. Within 5 minutes I realized that this kadai didn't have thick multi clad bottom for proper induction heating. The lady on the phone refused to cancel my order and started interrogating me on the phone like why you are cancelling, what is the problem, you will now get your money back on the debit card but only Gift Card will be issued. Then I realized that this is a grab and run scheme. Once I realized that I had no chance of getting my money back I reluctantly agreed to have my order proceed. Today I received my order and I see that the bottom of the kadai is not thick enough for induction heating to be efficient. The accessory plates are not of the sturdy quality. They feel flimsy thin. So please don't fell into the trap as me and think twice before doing business with rasoishop.com. It is a riskshop.com. Thank you.
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RasoiShop is India's First Omni Channel Kitchenware Retailer dealing with 80+ Brands in Kitchenware Categories such as Gas Stoves, Chimneys, Mixer Grinders, Blenders, Juicers, Cookers, Cookware, Bakeware, Dinnerware, Kitchen Tools, Ceramicware, Crockery, Clay Utensils, Stainless Steel Utensils, Kitchen Storage, Flour Mills, Kitchen Decor and much more
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