emma-app.com

3.7
3.7 Based on 201 reviews

Emma helps people manage their money, pay off debt, avoid overdrafts and track subscriptions. An AI financial assistant made by humans for humans....

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Average Rating

3.7

/
5

201 Reviews

5 Star
60%
4 Star
7%
3 Star
2%
2 Star
2%
1 Star
28%

Filtered Reviews

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Review Time

Andy J Hewitt ッ
Missing money

Missing money, it just never arrived and live chat is none responsive for 3 hours now.

1
Date of experience: Oct 07, 2025
Arychana Ch
Quick reply.

Quick reply.

4
Date of experience: Oct 04, 2025
Deepal Faldu-Shah
Terrible

Terrible, I have had to wait nearly 3 weeks, to be offered £20 compensation! Then to have cancelled my order as i don’t think £20 is justified as the amount we spend on a mattress then have to wait 3 weeks because someone is NOT able to there job correctly and dispatch a mattress in a timely manner! Don’t bother getting it from here!

1
Date of experience: Oct 01, 2025
Great services

5
Date of experience: Sep 28, 2025
Matthew
I am utterly appalled by the unethical…

I am utterly appalled by the unethical practices of EMMA. They lured me into a so-called "free trial" only to slam me with charges for a service I never wanted and never used! This company is nothing short of a scam.Their customer service? Absolutely abysmal. When I finally realised their sneaky tactics and tried to cancel, they conveniently claim they have no record of my cancellation request. How convenient for them! It's clear they care more about squeezing every last penny out of unsuspecting customers than providing any semblance of ethical service.I urge everyone to steer clear of EMMA. They will trick you into paying for something you don't need and then refuse to help when you try to rectify their deceitful behaviour. Be warned: this company cannot be trusted.EMMA's response to my complaint was dismissive and cold-hearted. They basically told me tough luck, they've got my money now and there's nothing I can do about it. What a disgrace! Save yourself the headache and money, and find a company that values honesty and customer satisfaction.

1
Date of experience: Sep 22, 2025
Wiki
Solid & helpful app

Solid app, very well thought through. I’m personally not at the stage where I need their premium plan. Was charged after my free trial from auto renewal - wasn’t my intention to keep the premium. I was able to process the refund myself on their app hassle free. If you’re earning / spending more & have different accounts including savings I would highly recommend, helps to keep all your finances in check.

5
Date of experience: Sep 20, 2025
Mrs Laura West
Easy, efficient and enjoying shares tracking

Such a fab app...everything in one place. Loving how easy it is to buy shares too...would have had no idea without this app! Really enjoying checking in each day at how they are doing. Great to have all finances in one place

5
Date of experience: Sep 19, 2025
Sense Your Health
very prompt helpful and detailed steps…

very prompt helpful and detailed steps on how to accomplish what I was lookng for

5
Date of experience: Sep 18, 2025
Emre Ozkan
Nice to control your subconscious

Nice to control your subconscious

4
Date of experience: Sep 16, 2025
Ruth Samuel
Keeps my spending on track

The Emma app makes it easy to track your monthly spending, plan budgets for every sector of your spend e.g. housing, groceries, shopping etc. It tracks your mortgage or rent payments which boosts your credit rating, warns you about regular payments coming up and changes in payment amounts.I check the app daily, often several times a day, it gives me control of my finances. I can invest as little as £1 in shares, Emma posts statistics on the top 8 shares its members invest in daily. This advice has helped me build a useful portfolio. I also save regularly with Emma because the interest paid is competitive.The Emma app genuinely helps me to manage and grow my finances. It does this in a fun, lighthearted way. It’s like having “my sensible head” in my pocket. I HIGHLY recommend it.

5
Date of experience: Sep 11, 2025

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Business Details

  • Emma helps people manage their money, pay off debt, avoid overdrafts and track subscriptions. An AI financial assistant made by humans for humans.

  • language https://emma-app.com

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