emma-app.com

3.7
3.7 Based on 201 reviews

Emma helps people manage their money, pay off debt, avoid overdrafts and track subscriptions. An AI financial assistant made by humans for humans....

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Average Rating

3.7

/
5

201 Reviews

5 Star
60%
4 Star
7%
3 Star
2%
2 Star
2%
1 Star
28%

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Bettina Turner
Awful exploitative app they make you pay

Awful exploitative app. It doesn’t actually make any sense using this app due to the fact that if you cancel subscriptions that you’re paying, it’s still won’t amount to be amount of money that they want you to pay in order to even use the app. Completely useless. Scam you can literally outdo everything they’re saying they can do and for free.

1
Date of experience: Feb 01, 2025
LR82
The customer service is 10/10

The customer service is 10/10. The responses were promptly and my issue fixed within 1 working day. They also happily answered unrelated queries in regards to other features on their app.

5
Date of experience: Jan 30, 2025
Drake
Now have all my spending appa in one…

Now have all my spending appa in one place...no back and forth trying to work out finances and purchases with future movements in one place...thanx Emma.Recommended

5
Date of experience: Jan 28, 2025
We love using Emma

We love using Emma because we trust it, it’s always accurate and it says what we’re spending too much on. We are always alerted when Money is coming in as well. It’s very easy on the eye, it looks great! I recommend it to others.

5
Date of experience: Jan 22, 2025
Gabe B.
Good app for consolidating banking

I like the Emma app so far. I did the free trial for pro. I've connected multiple accounts and the transaction classification useful. The app is good to help keep track of all regular payments and whilst I haven't used it, their savings rates look competitiveI will highlight despite the fact they tell you they'll remind you before they take any cash out - the pro subscription has come out of my credit card with no warning today. I have relooked through my communication from them and all I can see is one line at the bottom of a huge marketing email from two days ago just saying my "free trial ends in two days". Nothing on how much or more details. I just don't think it's particularly transparent and probably wouldn't meet the new regulations on subscriptions.They seem to be happy sending me countless push notifications on everything else though.Sadly it's tarnished my experience a bit. I should have diarised it - but really I shouldn't have to.

4
Date of experience: Jan 21, 2025
Henry Sanna
Good service day to use

Good service day to use

5
Date of experience: Jan 18, 2025
Isla W.
I’m about a week into the app

I’m about a week into the app, moved from another budgeting app, although Emma is a bit pricier than said app, the added features on here are amazing!!! Their online staff support is also very friendly and efficient! Swiftly helped me with my query! Keep up the good work Emma Team! And thanks once again Izzie xx

5
Date of experience: Jan 08, 2025
Rosalyn Bell
Fantastic App for money management and…

Fantastic App for money management and everything financial! Great heads up on account activity

5
Date of experience: Jan 07, 2025
Chris T.
Unsatisfactory - UPDATE

Update: Customer service replied after the weekend and was quite helpful, offering to combine my accounts. I ended up canceling service but not for this reason.Hello. I signed up for the ability to track both US and UK accounts. Emma doesn't support my UK accounts. I have tried to unsubscribe but there is no support online and no customer service phone number.

4
Date of experience: Jan 04, 2025
Lily Iglesias
Excellent 👌

5
Date of experience: Jan 02, 2025

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Business Details

  • Emma helps people manage their money, pay off debt, avoid overdrafts and track subscriptions. An AI financial assistant made by humans for humans.

  • language https://emma-app.com

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