emma-sleep.ie

3.7
3.7 Based on 201 reviews

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Average Rating

3.7

/
5

201 Reviews

5 Star
54%
4 Star
10%
3 Star
6%
2 Star
7%
1 Star
22%

Filtered Reviews

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Review Time

Niamh Power
Our order was not delivered

Our order was not delivered. I have emailed twice about this matter but have received no response.

1
Date of experience: Sep 12, 2025
Aleksandra
QUick delivery

The delivery was quick even tough initially I was informed that there will be a small delay. The topper is ok, not as soft as I would like it.

5
Date of experience: Sep 12, 2025
John Sheehan
Fast delivery and reasonably priced

Fast delivery and reasonably priced

5
Date of experience: Sep 12, 2025
customer
Very easy to order

Very easy to order, delivery was prompt, and most importantly the mattress is great so far

5
Date of experience: Sep 11, 2025
Laura PT
Terrible delivery service

Terrible delivery service They left a double bed mattress in front of my door Did not text to inform delivery window time and acted very annoyed on the phone when informed I was not home at 3:30pm in the afternoon

1
Date of experience: Sep 11, 2025
Terry Pattison
Emma Sleep Ireland does not exist in Ireland!

Not only did I not recieve a mattess from Emma Sleep Ireland, purchased through Living Social, I now discover that Emma Sleep Ireland does not exist as an Irish entity: its address is in Frankfurt!They have no office on the ground in Ireland.

1
Date of experience: Sep 11, 2025
Madeline Canavan,
Great service

Great serviceGreat product Professional

5
Date of experience: Sep 10, 2025
customer
Prompt delivery

Prompt deliveryGorgeous sleeping arrangement overnight

5
Date of experience: Sep 06, 2025
Aisling
Don't trust this company

What an awful company! They tried to convince me their Cool Luxe Mattresses is the exact same as their new Thermosync Mattress, when they are actually quite different. This is ILLEGAL (it's like Apple trying to sell you an iPhone 15 and telling you it's the exact same as a 16, when it's clearly not). I wanted to buy a second mattress but ended up sending my first mattress back because they were trying to pull the wool over my eyes. The only good that came out of this is that I found a much better mattress by Joya for the same price. I really don't know what's going on with Emma... so many bad reviews, such bad management. And also the caveat on their website is not enough to cover them on the mattress names. By saying the Cool Luxe is the same as the Thermosync doesn't actually make it the same, especially when it's a completely different mattress with a different height and a different number of layers. There was also another incident with a pillow with Emma where they tried to tell me the offer for a free pillow wasn't on so they wouldn't have to give me one, but I was easily able to prove that it was on. This retailer is not to be trusted.

1
Date of experience: Sep 01, 2025
Carolyn Burke
Very comfortable.

Very comfortable.

5
Date of experience: Aug 29, 2025

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