emma-sleep.ie

3.7
3.7 Based on 201 reviews

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Average Rating

3.7

/
5

201 Reviews

5 Star
54%
4 Star
10%
3 Star
6%
2 Star
7%
1 Star
22%

Filtered Reviews

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Review Time

Rex Robinson
I ordered a package

I ordered a package. Mattress, protector, topper, duvet and pillows. Everything was fine except for the mattress topper. I ordered a superking mattress. But the topper that was sent was for a single bed. Very disappointing.

2
Date of experience: Feb 27, 2026
Helend
Delighted!

Absolutely loving my Emma hybrid pillows. Im a side sleeper and really feel the difference in neck support. Sleeping so well since I received them. Would not be able to have anything else now.

5
Date of experience: Feb 25, 2026
Maria
The mattress protector should last longer

I bought an emma mattress and its matching mattress protector 5 years ago and I was really happy with it, but I thought It would last longer. After 4 years, the "plastic" bottom part of the protector started to tear and now it is completely unusable and the mattress is stained. I had to buy a new one because of this. Although I bought the same size mattress protector (super king), the new mattress protector does not fit as tight as the old one and the wrinkles are noticeable. I hope this new protector lasts longer.

3
Date of experience: Feb 20, 2026
Marie
Delivery was very fast

Delivery was very fast. Instructions on how to unpack the mattres were also very helpful. Delighted with the speed of purchase from online to my front door. Mattress is very comfortable.

4
Date of experience: Feb 20, 2026
Michelle
Does what it says on the box

Easy to order, fast delivery and easy to assemble

5
Date of experience: Feb 15, 2026
Jonny Bianco
Good Sleep

Easy to order off their website and delivery was quick. Products speak for themselves, 100% satisfaction.

5
Date of experience: Feb 12, 2026
Ciara
Love love love my new mattress!!!!

5
Date of experience: Feb 11, 2026
Gary
Don't have the stock ready

Our order is being prepared for 5 days, according to their website estimated delivery is between Sunday, February 11 2001 - Wednesday, February 25, 2026.I have spoken with them a number of times online and have been told I would get an email with an update on a delivery date, but nothing.Had to postpone delivery of the bed it is going to sit on.This isn't the 1st time we ordered from them, last time the service was excellent, but this is very disappointing. Maybe I am a victim of their success.Following on from Emma reply on the 12th. It's now 8 days since the order was submitted, 8 days since it was confirmed, and 6 days since the order was transferred to the warehouse. Still no confirmed delivery date.16/ 02 "We are pleased to inform you that your order #.......... has left our warehouse and will be handed over to our delivery partner."Oh, wait, only teasing, This is a follow-up regarding your order."Our logistics team has confirmed that they encountered an issue on their end and unfortunately will not be able to proceed with the delivery today. I’m very sorry for the inconvenience this causes.They are currently working to resolve the matter, and once it has been sorted, they will contact you directly with an updated delivery schedule."Meantime we have to reschedule the already rescheduled delivery of a bed. Very poor

1
Date of experience: Feb 11, 2026
MARK A
We love the comfort of the mattress and the pillows

We love the comfort of the mattress, and the no roll, the pillows are great also, lovley and soft and always feeling cool

4
Date of experience: Feb 05, 2026
Sinead Eivers
I ordered the Hybrid premium plus…

I ordered the Hybrid premium plus mattress. It’s quite flat, I expected it to be larger on the bed. Mattress is comfortable but it looks quite small on the bed, still not sure if I’ll keep it, trying to get used to it

3
Date of experience: Feb 05, 2026

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