Review Time
It's been about 3yrs now since I first started selling with you all and aside from one blip one time I've never had a problem and quite frankly compared to some of the other options you really truly rank t the top as far as courtesy customer service I mean some of them don't even have customer service so yeah I've been a loyalty you guys ever since we started and I hope to continue the relationship for as long as I remain a reseller thanks for your help.
The on-boarding experience was so excruciating, I decided not to hang around and find out how lengthy and complicated getting my money out, once deposited, would be. The straw that broke this camel's back was they wouldn't designate my charity as a beneficiary -after much unnecessary yet additional paperwork. The email support was good once and then zero answers for days. The phone support was delightful. A British guy in the UK (refreshing change to most). After much searching I went with TIMBR, with even better interest rate, and the whole process was a piece of cake.
Talking to humans made a difference. With all the clever scams out there we wanted to make sure we were dealing with a legit service. The wait time on the phone was a little long. Other than that, we are very satisfied at this time.
I always get great service from World of Books, they are fast and accurate. My only complaint is they do not accept more than one quantity of a single title at a time. I would love it if they would accept multiple quantities on the same textbook.
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