Review Time
I cannot get ahold of customer service via phone. Extremely long wait times, They do not respond to emails for days. I cannot access my account for a week now and no one has called or emailed me back. Ive been on the phone now for 30 minutes trying to get ahold of an agent and their lines are all tied up. I Think this may actually be a scam
Absolute scam of a website. Tried to sell a good condition textbook for approximately $40, they claimed it was unsalable and conveniently recycled the book without any just cause or proof of their determination. Out the book and money. Do not use this website!!
Most people sell books in bulk. I'm not going to send like 30 or 50 books by mail, you need to have a place that can pick it up directly, or I'll offload them on ebay and make more money, or have a center where we can bring them, but im not going to fill up 4-5 fedex boxes worth of books to send them out not going to happen
I am not the person who usually handles the finances and I had a CD maturing and knew I wanted pull a little out and deposit the rest into a new CD. I liked the way the Raisin website helps to display the various options of variable types and terms and interest rates. I had never moved a CD and it was too important for me to just "wing it" so I called and talked to a Raisin rep (Chelsea I think) about how to get the money where it should be from the expiring CD. I knew what I wanted to do and confirmed definitions of things like penalty vs non penalty etc. but just wanted help to move the money into a cash account and then to a local savings account and the rest into the CD. The rep was excellent, friendly and helpful in talking me through the process. I now feel much more comfortable working with my money and the website. Turns out it's really easy but it's nice to know there's help available with just a phone call.I highly recommend Raisin.
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