Review Time
Shortly after placing an order for my free spare parts, Anna from Tommee Tippee’s parent care sent me a very helpful and personalized confirmation email to let me know my order was on the way, with the exception of the parts that are currently out of stock but that they will be sent as soon as they are back in stock.
I am existing customer with Raisen. In January 2025, I received an email, $400 for every $50,000, and keep it until 7-31-2025. Raisen's rep. assisted me opened another new account and depositing $200,000. Now it's 8-18-2025, I didn't received any bonus. They said posting within 30 days. But they said I am not qualifyed because I withraw money from the other account in March 2025. I don't understand why I can not use other account. There is no information stated, if you open a new account for promotion, you can not use any account with Raisen. This is fraud. When I called, no one answered and left message, no return calls. When I called back and talked to a lady prep. and requested talk to supervisor, she put me on hold for 30 minute without come back.
I recently switched from the Philips DreamStation to the ResMed AirSense 11 CPAP machine. At first, I was impressed that it could automatically adjust the temperature and humidity. However, I’ve run into several issues:Small water chamber – The chamber is very small and runs out of water quickly.Humidity/heat settings – I didn’t want to use heat or humidity during the summer, so I turned those settings off. But then I received a message saying they should be set to “Auto” to avoid a dry nose. After switching to Auto, I now wake up with severe dry mouth—a problem I never had before. Why does the machine cause discomfort both when humidity/heat are off and when they are on Auto?Tubing quality – The tubing is very stiff. Interestingly, the tubing that came with my Philips CPAP (made by ResMed) was soft and flexible. Why isn’t ResMed providing the same quality tubing for their own machine?App feedback – I receive daily notes from ResMed on my phone, but all they offer are videos and articles. Why isn’t there a way to submit my concerns directly through the app?Customer support – Why doesn’t ResMed provide direct customer support for users?
Absolutely a great product. I purchased myGazelle Ultimate C380+ in February 2023. With nearly 2 years and 6 months of ownership I am approach 8,000 total miles ridden. Besides a shift cable adjustment just after my purchase and a Bosch Purion replacement needed and covered by warranty I have had no issues with this purchase. The bike looks and rides like new.
My experience with Raisin has never been great. A customer could have the experience of never having to reach out to an actual person during their customer experience. I've had two occasions when I did need to speak to a Raisin employee. The first was when I was looking for an easier way to transfer money between Raisin banks. While at that time the employee told me I had to transfer my money out to my connected Chase checking account to move it to a different Raisin bank. That has since been changed by Raisin offering their cash account facilitating transfers easier. That was a welcomed change. The other time I had to speak with an employee was when I wanted to designate a non-profit organization as my account beneficiary. My initial request was flatly denied. I had to figure out how to get around that employee to a superior that did help and I was able to designate a non-profit as beneficiary. After which the initial did voice an opinion that I was still wrong. I've also discovered that two banks can be operating under one banking charter, meaning the FDIC insurance is not covered under each bank separately. That could become a problem if a bank were to fail. Other than these instances, the Raisin platform has been a faceless investment platform.
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