Review Time
The silicon part of the mask is extremely thin which gets a cut almost every month as a result had ordered new mask but it again got a cut. That's why ordered for Airfit f20 mask cushion this time but it has no gap so as to fit the strap. Kindly ask care team to guide else process the refund. Please improve quality of mask cushion....it should not result in spending money frequently from our end....
I had lost a few pieces for my bottles, I contacted customer service to purchase those pieces. While they weren't able to sell me exactly what I needed, they provided me with an alternative and are sending it my way. Very quick and easy service which I am appreciative of
I reached out to customer service because I had an issue with a product and the customer care team was super helpful and attentive and were quick to fix the issue. I would highly recommend this brand to anyone and will continue to purchase Tommee Tippee products for my kiddos.
I received a Tommee Tippee 3 in 1 bottle/food warmer (2nd hand) that was missing the insert. I looked up the product thinking I could just order a replacement part. No such luck… the customer service rep got back to me very quickly, however, I was told they do not have available parts for purchase and I should check amazon or eBay. For an expensive item such as this, parts should be available! Especially since it’s a an item for SAFE use of the product. I find it deplorable to suggest that a customer should go to a 3rd party website to try and find spare parts, especially for an item that is still being sold. Not impressed Tommee Tippee!
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