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4.3
4.3 Based on 2.4K reviews

Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account. Earn more,...

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Average Rating

4.3

/
5

2.4K Reviews

5 Star
73%
4 Star
8%
3 Star
4%
2 Star
3%
1 Star
12%

Filtered Reviews

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Review Time

The process was very easy and quick

The process was very easy and quick. I'm glad I found a place willing to buy my textbook that hasn't been used in almost two years.

5
Date of experience: Feb 12, 2025
Sheena Foster
Always have had a good experience

Always have had a good experience

5
Date of experience: Feb 12, 2025
Ken Anderson
Pleasant Professionals -- I created a…

Pleasant Professionals -- I created a small hiccup (my fault) in the application process. I was able to get ahold of a real person in less than two minutes who knew exactly how to solve the proble and who solved it in less than two minutes. The individual I worked with was very pleasant and professional.

5
Date of experience: Feb 12, 2025
Ski Valley Bike, Board, Ski & Skate
High quality bike for a reasonable price

5
Date of experience: Feb 11, 2025
JOHN
Great Bike - Less Than Stellar Assembly/Reliability

This is a comfortable and powerful ebike and overall I am happy with it. Unfortunately, I've had several problems with it that has caused me to take it back to the dealer. First off, I don't think the bike was assembled well nor was it prepared for delivery when I took possession. There was glue residue on the fenders and the forks from wrapping during shipment that was not removed prior to delivery. Additionally, the derailleur was not set up correctly causing the chain to slap. No one really explained all the features of the bike at delivery. On two separate occasions the bike would either not turn on or would turn on then turn off almost immediately. Once this happened when I was 15 miles from home. The service tech found issues with the battery and a plug missing from the bottom of the motor. The central issue was a communication error. Hopefully, they have it fixed. I've had two other ebikes (Trek and Cannondale) that I rode over 3,000 miles each and never had a single issue. While the Gazelle is the more powerful and comfortable of the three e-bikes I've owned, it has been the least reliable. If had it to do over again, I would likely revisit Trek for a comparably outfitted e-bike.

4
Date of experience: Feb 11, 2025
Timothy Johnson
Satisfied Gazelle Customers

My wife and I didn't do a lot of comparison between the various E-Bikes on the market, we shopped locally with a dealer who has been dealing Gazelle bicycles for years and with his knowledge and confidence in the Gazelle product line. It took no time to convince us that the Gazelle bicycles were a great fit for us. Within 3 months from purchase to parking the bikes for the season, we each put on more than 750 miles. These were the right bike for us, and we like passing on our satisfaction with others in terms of product endorsement.

5
Date of experience: Feb 11, 2025
Julie Stevens
My Gazelle

I got my Gazelle late last November and, living in Maine, the weather has not made it possible to ride any bike. 🙂 The first 2 short rides were great and I look forward to the weather getting warmer (in the 40’s 👍🏻) and taking my Gazelle out often. 🙂

3
Date of experience: Feb 11, 2025
Patrick Di Domenico
I bought my bike for my 60th birthday

I bought my bike for my 60th birthday. It’s been nothing but joy to me since I purchased it. The range is wonderful. And it has allowed me to go places or I would not be able to go. If I have one complaint it’s that the bike is a little heavy other than that I would highly recommended for the price and the value.

5
Date of experience: Feb 11, 2025
Bob Martin
High Quality and Very Comfortable to Ride

Bikes are extremely high quality and very comfortable to ride. Many nice features compared to others.

5
Date of experience: Feb 11, 2025
Miriam
Bike - independence

my bike has given me an independence i havent had in 2 years. i am recovering from cancer and the neuropathy has been severe

5
Date of experience: Feb 11, 2025

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Business Details

  • Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account. Earn more, SaveBetter™.

  • email support.us@raisin.com
  • language https://raisin.com/en-us

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