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4.3
4.3 Based on 2.4K reviews

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Average Rating

4.3

/
5

2.4K Reviews

5 Star
73%
4 Star
8%
3 Star
4%
2 Star
3%
1 Star
12%

Filtered Reviews

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Review Time

Jennifer Hart
Sportee insulated cup

The associate I worked with, Dee, was helpful and kind, and spoke clearly. I really appreciated sensing she cared about resolving the issue. I love this product and needed a replacement part. The resolution was more than fair and the experience was very helpful. I would recommend this company to others.

5
Date of experience: Oct 28, 2024
Jim Bickford
I joined the e-bike family reluctantly…

I joined the e-bike family reluctantly but at 81, decided it was time. I bought a slightly used 2021 Gazelle C8 step through model in early July and four months and 3000 kms down the road, I wish that my "time" had come a lot earlier. It has been an absolutely wonderful experience. Hilly terrain and/or windy conditions which had more and more been giving me an excuse to take the day off are no longer an issue. As to the bike itself, I cannot compare it with other products since this is my only e-bike experience but I can say without reservation that it has no faults. I'm about a 40 to 50 km trip driver and my battery consistently predicts around 125 km before a charge is required so no issue there. The seat is more comfortable than the one in my living room. Mechanically, it's like that energizer bunny - no issues. The electronics are quiet. The shifting is smooth, easy and responsive and you can sweat or not - your choice. Something I think to do with age was causing me trouble lifting my leg over the bar of my touring bike, so the step through style is a welcome feature and also the more upright position is an improvement. I could go on but you get the idea. I am biking more and enjoying it more. What else is there?

5
Date of experience: Oct 27, 2024
I joined the e-bike family reluctantly…

I joined the e-bike family reluctantly but at 81, decided it was time. I bought a slightly used 2021 Gazelle C8 step through model in early July and four months and 3000 kms down the road, I wish that my "time" had come a lot earlier. It has been an absolutely wonderful experience. Hilly terrain and/or windy conditions which had more and more been giving me an excuse to take the day off are no longer an issue. As to the bike itself, I cannot compare it with other products since this is my only e-bike experience but I can say without reservation that it has no faults. I'm about a 40 to 50 km trip driver and my battery consistently predicts around 125 km before a charge is required so no issue there. The seat is more comfortable than the one in my living room. Mechanically, it's like that energizer bunny - no issues. The electronics are quiet. The shifting is smooth, easy and responsive and you can sweat or not - your choice. Something I think to do with age was causing me trouble lifting my leg over the bar of my touring bike, so the step through style is a welcome feature and also the more upright position is an improvement. I could go on but you get the idea. I am biking more and enjoying it more. What else is there?

5
Date of experience: Oct 27, 2024
I joined the e-bike family reluctantly…

I joined the e-bike family reluctantly but at 81, decided it was time. I bought a slightly used 2021 Gazelle C8 step through model in early July and four months and 3000 kms down the road, I wish that my "time" had come a lot earlier. It has been an absolutely wonderful experience. Hilly terrain and/or windy conditions which had more and more been giving me an excuse to take the day off are no longer an issue. As to the bike itself, I cannot compare it with other products since this is my only e-bike experience but I can say without reservation that it has no faults. I'm about a 40 to 50 km trip driver and my battery consistently predicts around 125 km before a charge is required so no issue there. The seat is more comfortable than the one in my living room. Mechanically, it's like that energizer bunny - no issues. The electronics are quiet. The shifting is smooth, easy and responsive and you can sweat or not - your choice. Something I think to do with age was causing me trouble lifting my leg over the bar of my touring bike, so the step through style is a welcome feature and also the more upright position is an improvement. I could go on but you get the idea. I am biking more and enjoying it more. What else is there?

5
Date of experience: Oct 27, 2024
Adara
I lost three of the star valves for the…

I lost three of the star valves for the anti colic tomme tippee bottles, therefore could not use them as they would leak without it. Anna went above and beyond to ensure that I was able to get my moneys worth, and ended up sending me 3 whole new bottles. Such a great experience and will definitely be a lifelong customer.

5
Date of experience: Oct 25, 2024
Kayli Burback
Helpful Customer Support

Dee was super helpful in getting replacement parts to me for my breast pump! She even sent a couple extra of the part I needed so I would have extra to cycle through when I'm cleaning the pump!

5
Date of experience: Oct 25, 2024
Janet Schelper
Rowan was so helpful

Rowan was so helpful. Answered my questions quickly and made me a happy person. Thank you!

5
Date of experience: Oct 24, 2024
Jordan Reed
Good service

Rowan, Sam and Angel were quick to respond and troubleshoot my issue and offered a great alternative to my broken cup. Thank you!

5
Date of experience: Oct 23, 2024
Regina Vogt
Excellent customer service

Excellent customer service! Jo took care of me and went above and beyond to make me a happy customer. Super helpful, highly recommend this company!

5
Date of experience: Oct 22, 2024
Cat Stewart Griffiths
Helpful and quick resolution

5
Date of experience: Oct 21, 2024

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Business Details

  • Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account. Earn more, SaveBetter™.

  • email support.us@raisin.com
  • language https://raisin.com/en-us

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