Review Time
I purchased Eskooly Pro through 2Checkout expecting a complete educational management platform as advertised. Unfortunately, several key services were not delivered.
The branded Android and iOS apps have not been delivered. Modules advertised as included require additional payment. Some core features such as Excel export for attendance do not work.
The website advertises 24/7 support but responses are extremely slow or completely absent. After requesting a refund within their 14-day refund policy, they stopped responding entirely.
I have now opened a dispute with my bank and Visa. I strongly advise potential customers to be careful.
I purchased Eskooly Pro through 2Checkout expecting a complete educational management platform as advertised. Unfortunately, several key services were not delivered.The branded Android and iOS apps have not been delivered. Modules advertised as included require additional payment. Some core features such as Excel export for attendance do not work.The website advertises 24/7 support but responses are extremely slow or completely absent. After requesting a refund within their 14-day refund policy, they stopped responding entirely.I have now opened a dispute with my bank and Visa. I strongly advise potential customers to be careful.
I was introduced to eSkooly through my child’s school, and I must say it has made things easier. Instead of relying on paper notices or delayed updates, information is available in one place. The system feels stable and trustworthy. It’s good to see schools in the UK using technology that actually works and improves transparency.
As a parent, I found eSkooly very helpful in staying informed about my child’s school records. Attendance and academic information are clearly organised, which gives peace of mind. I like that everything is structured and easy to understand, even for someone who is not very technical. Compared to older systems, this feels much more modern and reliable. It makes communication between school and parents much smoother.
I want to share my experience so far. I purchased a service that Eskooly offered through their official channels. After making the payment, the service was not delivered, and when I reached out for support, my messages were ignored.At this point, Eskooly has refused to provide the service I paid for and has stopped responding altogether. This is extremely disappointing and reflects very poor customer service.I am still requesting a solution or a full refund, and I hope Eskooly addresses this issue as soon as possible.
I want to share my experience so far. I purchased a service that Eskooly offered through their official channels. After making the payment, the service was not delivered, and when I reached out for support, my messages were ignored.At this point, Eskooly has refused to provide the service I paid for and has stopped responding altogether. This is extremely disappointing and reflects very poor customer service.I am still requesting a solution or a full refund, and I hope Eskooly addresses this issue as soon as possible.
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eSkooly is the world’s #1 education management software, trusted by thousands of schools and educational institutions across the globe. We provide a complete, cloud-based solution to manage every aspect of school operations — from student admissions and attendance to exams, results, communication, and more.
Founded by Mohsin Bajwa, eSkooly has grown into a global company with over 300 professionals dedicated to transforming education through innovation and technology. Our platform is designed to make school management easier, faster, and smarter — empowering educators, administrators, students, and parents to connect and collaborate seamlessly.
We offer both free and paid versions to suit schools of all sizes — from small academies to large institutions — ensuring that every school, regardless of budget, can benefit from modern digital management.
Our mission is simple: to make quality education management accessible to everyone, everywhere.
Learn more at https://eskooly.com
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