espares.co.uk

4.6
4.6 Based on 141 reviews

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Average Rating

4.6

/
5

141 Reviews

5 Star
80%
4 Star
8%
3 Star
1%
2 Star
3%
1 Star
8%

All Reviews

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Review Time

Mr Andrew Jones
I’ve used e spares a few times and they never let me down , always great service and speedy delivery

I’ve used e spares a few times and they never let me down , always great service and speedy delivery and most importantly always the right part . Highly recommend

5
Date of experience: Feb 25, 2026
Richard  Jackson
I ordered a Transducer and sump fan for my dimplex optimyst. Sadly when my parcel arrived the sump f

I ordered a Transducer and sump fan for my dimplex optimyst. Sadly when my parcel arrived the sump fan wasn't present just a little piece of foam along with my Transducer. I contacted to complain and24 hrs later I was told to send a photo of exactly what arrived and the packaging slip. I waited again and 24,hrs later I got a reply from Zanich that they couldn't help as the part was ordered in 2022!. My original email gave them my order number as I have just ordered it so not sure what on earth is going on so waiting for them to phone me. The reviews were quite good hence why I ordered from them but I am not impressed one bit.

1
Date of experience: Feb 14, 2026
J o r d B
Paid extra for guaranteed Saturday delivery after ordering before the stated 9pm cut-off on Friday.

Paid extra for guaranteed Saturday delivery after ordering before the stated 9pm cut-off on Friday. The item was shown as in stock at the time of purchase.

Order remained stuck on “processing” all day Saturday and was not delivered. No communication, no warning, nothing.

This was a part we specifically needed over the weekend, and paying extra for a service that simply isn’t honoured is unacceptable. If you advertise guaranteed next-day delivery, you need to actually provide it — or don’t offer it at all.

Very disappointing experience. I won’t be relying on this company again when timing matters.

1
Date of experience: Feb 08, 2026
Lesley Shaw
The replacement oven shelves we bought are okay but they seem to shrink in the oven they are a littl

The replacement oven shelves we bought are okay but they seem to shrink in the oven they are a little dangerous as they don’t stay on the sides properly and therefore the shelf drops as does anything cooking on them, they’re simply not strong enough and the extendable parts are too flimsy to hold, you have to check the extenders before every use and they can still fall during cooking

3
Date of experience: Feb 07, 2026
Elmo
Great value and quick shipping.

Great value and quick shipping. There was no image of the attachment fitting on the website, and I discovered it had changed since I purchased my hand blender, so I needed to return the item. However, the credit was processed without any issues. I've used replacement parts before and would definitely consider using them again.

4
Date of experience: Jan 13, 2026
lenotix
Disappointing experience with incorrect orders

I had a disappointing experience as I ordered the lamp shown on their site twice, but both times I received the wrong item. I needed it before the holidays to properly use my oven, which led to some inconveniences since I had to keep opening the oven door instead of just looking through the window. They were responsive in offering refunds and appear to have processed them, but I haven't received any money back for the incorrect items yet, possibly due to holiday delays.

2
Date of experience: Dec 31, 2025
Joanna
Next Day Service Exceeded My Expectations

I opted for the next day service due to concerns about the holiday mail delays. It was flawless; the heating element arrived bright and early the next morning, allowing me to install it before we opened the business.

5
Date of experience: Dec 22, 2025
Ælfweard Lewis
Reliable service for appliance issues

I consistently turn to the service whenever I encounter problems with my appliances because they provide excellent support. The items I purchase fit perfectly, and if you're uncertain about installation, they even offer helpful tutorials on YouTube. Overall, it's a great choice.

5
Date of experience: Dec 11, 2025
Mel Cooper
Clear product images greatly assist in purchase decisions

Clear images of the product significantly simplify the process of determining if the part being considered is the right one. It's essential to showcase all items for sale with six different angles: front, back, both sides, top, and bottom. Alternatively, two views would suffice: one from the front bottom right displaying the bottom, right-hand side, and front, and another from the back top left. Occasionally, the images can be somewhat repetitive, showing the same angle.

5
Date of experience: Dec 06, 2025
Susanne Clark
Disappointed with the oven element's short lifespan

I purchased a new element for my oven, but it only lasted 16 months. The company offered me a 10% discount voucher in return. Really? Thanks, but it's frustrating for me, and now they want me to spend more money? Goodbye 👋🏻

1
Date of experience: Dec 05, 2025

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