esrgear.com

4.6
4.6 Based on 302 reviews

ESR creates high-quality phone cases, screen protectors, wireless chargers, earphones and a range of other accessories for your iPhone, iPad and Android device....

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Average Rating

4.6

/
5

302 Reviews

5 Star
77%
4 Star
14%
3 Star
4%
2 Star
1%
1 Star
4%

All Reviews

Filter Reviews

Review Time

Leslie P.
Good product but incomplete instructions

I ordered protectors directly from the seller. They shipped from overseas and arrived in two weeks. The instructions for the screen protector were mostly clear, but there were discrepancies that caused some confusion. I had to think through the installation process, as some steps were not included. A trick I found helpful was using a flashlight to spot dust before applying the screen protector. The instructions for the camera cover were also unclear, but I managed to figure it out with some additional research.

4
Date of experience: Dec 10, 2025

4
Date of experience: Dec 10, 2025
JW54
Need for a local website

The seller needs to establish a local website for easier access. While the current site does deliver here, the shipping times are too lengthy, and fees are quite high.

3
Date of experience: Dec 10, 2025
Aubrey Smith
Truly impressive products

Their products are genuinely impressive. I have a case that works exceptionally well.

5
Date of experience: Dec 10, 2025
Miranda Johnson
Satisfactory keyboard for tablet

I've only been using it for a few days, but I'm very pleased so far with the keyboard.

5
Date of experience: Dec 10, 2025
GB26
Avoid this seller

Everything that could go wrong has. I bought a keyboard case for a new tablet a month ago, and after finally using it, I found numerous issues. It's heavy but poorly made, causing it to flop around. The trackpad is ineffective, and the power button doesn't work unless plugged in. I contacted the support team, but they directed me to the app for returns, which is impractical since I don't live in the region. I'm shocked at the poor quality of such an expensive item.

1
Date of experience: Dec 10, 2025
Brody Coleman
Issues with my recent order

I ordered a bundle over a week ago and was informed that the casing is out of stock and needs to be shipped from a different location. They offered me a 20% discount on my next purchase, which feels inadequate. I'm still waiting for the delivery as I write this, and I'm unsure how much longer it will take.

1
Date of experience: Dec 09, 2025
Patty Howard
Subpar products and customer support

After about four weeks of use, the adhesive failed. The platform advised me to reach out directly to the support team, but they kept insisting they couldn't find my order, despite having the details in their replies. I spent five emails trying to resolve this, but received the same response each time. It was a frustrating waste of time and money, and I ultimately had to claim a refund through the platform.

1
Date of experience: Dec 09, 2025
Andrew Cook
Extremely delayed delivery

I ordered a bundle over a week ago and was informed that the casing I selected is out of stock, requiring shipment from another warehouse. They offered a 20% discount for my next order, which feels insufficient. As I write this, I'm still waiting for the delivery and have no idea how much longer it will take.

1
Date of experience: Dec 02, 2025
Kane Rogers
Excellent product, outstanding support

First off, the product is fantastic. I have a case and screen protector for my device and just bought one for my tablet as well. The screen protectors are easy to apply with no bubbles! Even better was the customer service; I ordered the wrong item, and they resolved it without any hassle. I highly recommend this seller.

5
Date of experience: Nov 19, 2025

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Business Details

  • ESR creates high-quality phone cases, screen protectors, wireless chargers, earphones and a range of other accessories for your iPhone, iPad and Android device.

  • email support@esrtech.com
  • language https://www.esrtech.com/

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