Review Time
Used to be ok but this year my order wasn’t sent out, no explanation, didn’t answer my email and when I phoned customer services I was put on hold for 5 minutes then just cut off.
Do not order from this company .
The website was easy to use, and the details were well presented. The items arrived incredibly quickly, and ordering was seamless. The products fulfilled my expectations, and the entire experience—from choosing to receiving—was very satisfying. I truly appreciate it!
I ordered a Nordic walking stick with a stag horn thumb, expecting it to arrive on Monday, December 22nd, but it never came. On Wednesday, December 24th, a package from the company was found at an empty house nearby, poorly packed and broken open. The contents were unrecognizable and definitely not a walking stick. The case was dirty and covered in pet hair, and the knob was also filthy and worn. The inner parts were similarly in bad condition. I was quite upset and contacted the company, but they asked me to send photos of the item and mentioned that nothing could be done until Monday. I requested a refund and for the item to be collected, but the representative hung up.
I had been searching for one of these, and upon arrival, I was astonished at how perfectly it fit. It's convenient because you can attach a stick on either side, and it provides ample storage. I highly recommend it 🤩, and the price was the best I found 🤩.
I had been searching for one of these and was pleasantly surprised by how well it fit upon arrival. It's convenient since you can attach a stick on either side, and it has ample storage. Highly recommended 🤩, and the price was the lowest I could find 🤩.
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Essential Aids has been a UK top provider of disability aids, mobility aids and daily living aids since 2004.
We offer a wide range of aids for elderly and disabled people, including crutches, wheelchairs and accessories, bathroom aids, toilet aids, kitchen aids and dressing aids.
We supply direct to the public as well as schools, local authorities and the NHS.See more
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