eswater.co.uk

3.4
3.4 Based on 383 reviews

Essex and Suffolk Water is a water supply company in the United Kingdom...

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Average Rating

3.4

/
5

383 Reviews

5 Star
57%
4 Star
3%
3 Star
1%
2 Star
2%
1 Star
37%

Filtered Reviews

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Review Time

Louise Reed
Hi had a leaking main stop Cork inside…

Hi had a leaking main stop Cork inside the house plumber couldn't turn water of street level so called Essex and Suffolk water and I have to say they were brilliant came out and sorted it so able to fix the problem in door's well done lads

5
Date of experience: May 20, 2022
Jace Brown
ongoing issues with crazy bills (always…

ongoing issues with crazy bills (always estimated) for some strange reason, promised booked in call backs from managers that they don't do ,helpline states we are busy and can take an hour to get to you ,no way to keep place in queue like most large companies.useless company

1
Date of experience: May 20, 2022
_Chocolatine_49
Hi had a leaking main stop Cork inside…

Hi had a leaking main stop Cork inside the house plumber couldn't turn water of street level so called Essex and Suffolk water and I have to say they were brilliant came out and sorted it so able to fix the problem in door's well done lads

5
Date of experience: May 20, 2022
lenotix
Technician arrived within half an hour…

Technician arrived within half an hour of calling. Wasn’t a very straight forward problem but took time and as far as I’m concerned went the extra mile to ensure my water was running again. I received an excellent service.

5
Date of experience: May 19, 2022
AC35
Technician arrived within half an hour…

Technician arrived within half an hour of calling. Wasn’t a very straight forward problem but took time and as far as I’m concerned went the extra mile to ensure my water was running again. I received an excellent service.

5
Date of experience: May 19, 2022
Patsy P.
Paid bill in full but they still left a…

Paid bill in full but they still left a default on my credit report which will stay for 6 years. My credit score was 'Excellent' and now is 'Poor'. Currently trying to get a mortgage and now has been refused. Tried emailing and contacting CS, however, they all say there's nothing they can do and they will not remove.

1
Date of experience: May 13, 2022
Lindor Wilson
Paid bill in full but they still left a…

Paid bill in full but they still left a default on my credit report which will stay for 6 years. My credit score was 'Excellent' and now is 'Poor'. Currently trying to get a mortgage and now has been refused. Tried emailing and contacting CS, however, they all say there's nothing they can do and they will not remove.

1
Date of experience: May 13, 2022
Josh Walker
The person who came to my property was…

The person who came to my property was very helpful and explained my problem to me

5
Date of experience: May 11, 2022
Hubert Wilson
The person who came to my property was…

The person who came to my property was very helpful and explained my problem to me

5
Date of experience: May 11, 2022
Nicola Cooper
Good service!

Had reason to call Essex and Suffolk Water about a bad leak outside the house. The phone was answered promptly and the operator was friendly and the call was dealt with swiftly. Had a visit from them in a short while and the guy was lovely and very reassuring. Leak fixed next day and all was fine!

5
Date of experience: May 05, 2022

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