Review Time
Basically I saw the advert on the internet search. All I wanted was just 3 images reducing in size. I paid a small fee for them to be converted to jpeg.Cancelled any membership requests but apparently automatically signed up to one (from the email I received saying so) as the very next day I got whacked with a subscription for £50. Less than 24hours of wanting just three images downsized. Still have heard nothing. Two emails and just automated responses.Useless and opportunistic service trap and to get your money.
Absolute con men. Had to stop a monthly subscription with Barclaycard. They know exactly what they are doing too as you get an instant email to cancel subscription. They draw you in with a 10p one of payment and subscribe you to a monthly thing without your knowledge.Reporting to action fraud also
I was just charged EUR 49.90, even though I was supposed to pay only EUR 0.10 for a one-time download of a compressed file. This feels misleading and unfair. After checking other reviews, I noticed that many customers had similar negative experiences, with unexpected charges and unwanted subscriptions. I strongly advise others to be cautious when using this service.
This company is a total scam. I only paid 10 pence to remove a background from one photo, and without any clear warning, they secretly signed me up for a “subscription” and tried to charge me £29.90 the very next day.Luckily, I never keep money on the card I use online — so their attempt failed.They are nothing but thieves hiding behind fake “AI tools”. Be very careful – you think you’re paying a few pennies, but the next day they’ll try to take £30 or more!Stay away from Ctool.ai – it’s a scammy, dishonest website that tricks people into automatic payments.
I paid 10p for what I thought was a one-time service, and NOWHERE did it say I’d be automatically signed up for a £49.90 subscription! This is deceptive, dishonest, and downright unethical.How on earth is this kind of hidden subscription even allowed? There was no clear notice, no confirmation screen, nothing stating I’d be billed nearly £50 for something I never agreed to. I only realised when the money was already taken out of my account!I’ve contacted them demanding an immediate refund and for them to remove my bank details, but honestly, this feels like a trap designed to exploit customers.Companies that do this rely on people not noticing until it’s too late — and that’s disgraceful. Avoid at all costs. If I could give zero stars, I would.
I put a file on this companies system to have it reduced to passport size. They charged me £0.10 (10pence) via Gpay and my bank. My bank immediately called as this is a common scam. It also happens to be the recognised way that most organisations check your card validity before suppying goods - eg petrol. I was sent e-mails from the company and did not action any of them, links, phone numbers etc. My bank tells me the company can change its name and use the details to make another demand without my knowledge. So it is a SCAM even the website hasn't got ant details. Do not touch with a barge pole.
Another person here that paid 10p for a preview of a photo and got charged £49.90 by ‘picpop’ the following day. Absolutely disgusting and my bank have declined to treat it as fraud as I paid the 10p thereby giving my bank details. I had to create an account with etool to cancel my ‘subscription’ and had a message back that I will not be charged but no reply to my email asking them to refund the £49.90. Absolutely raging.
I never agreed to the $49.90 they charged me, why would I? That fee is absurd for something that can be obtained online for free. I cancelled my subscription immediately, within minutes of signing up, well before the 24 hour trial had expired. I’m working with my bank to reverse the charges and have been issued a new debit card.
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