Review Time
I wish I had seen all the reviews before ordering. When my shipment arrived, it was nothing like what I had ordered. It was a cheap imitation, plus most of my order was missing. Customer service was nice in the beginning, but later claimed I had received what I ordered (even though I had sent them pictures of the confirmation of what I ordered versus what I received). DO NOT ORDER FROM THEM!! You will be very disappointed. Wish there was a zero rating because that is what they deserve.
If I could give 0i would. I ordered two 4pc sets that included 2 brushes for eyes two for blush two pallets ans two foundations. I pain 104.00 dollars and what I received were two pallets and two blush brushes. I have set multiple emails to the service dept with all the proof. In the end, customer service told me I only ordered 1 pallet. On top of everything else I didn't get any items with Laura Gellers name on it. What i got was the Temu knock off. If you want the real product go directly to Laura Geller.
I ordered a starter kit which included 4 items and I received incorrectly an eye pallet. I have emailed customer service several times and all I get back is the same response “we have checked with our distributor and you received what you ordered an eye pallet” this is despite me sending them a copy of my order confirmation which clearly states I ordered a starter kit. I have also requested a return and full refund against their 180 full money back guarantee and no comprehensive response yet. Wish I had read reviews before I placed an order. Buyer beware do not make my mistake, spend your money elsewhere!
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