Review Time
I payed one year subscription. Recently I report that the last three races the apple TV app (where I watch with my family) is not working. The answer was auto replays without any concern for the customer. Due to a lack of customer support, I cancelled the subscription and got an email informing me that I can still use it until march 2024. Today I cannot log because I need to subscribe. If you are thinking about subscribing this service, please check other options. They don’t have a real customer support and show no respect for their clients.
The service itself is garbage. Not just the app. The web service the customer service everything about F1TV is garbage. Better off paying for espn. After paying for the app I was able to watch the first race of the season and that’s it. Ever since then it won’t load, I have delete re downloaded the app, requested a new password. Nothing rectified the problem. I contact F1TV directly and was told because the payment was made through apple they can’t do anything to help me. I contacted apple stating the issues and requested to cancel and refund and apple said they can’t issue a refund. All in all I will never pay for this subscription again
First of, I can't even write a review with no stars! I have to select one star to write this! Not deserved.I subscribed to the F1 Pro for $89.59 and mistyped my email address. After a half dozen emails back and forth, it was changed to the correct one, so it recognizes my account now - but I haven't been able to watch anything because EVERTHING including races are locked out. Another dozen email back and forth and still no resolution, just the usual patronizing "working on it" replies. It's such a simple fix! No response at all to the demand that they refund me.
I like watching F1 but there's a lack of features on the app on the website. For example, all the video content is in english, that's not a problem. The problem is that not all videos come with subtitles, which can be hard to understand if english isn't your main language, or if you're deaf you basically can't watch them.The second problem is that on the app or website you can't have the F1 Live and watch other cameras as the time but in Canal+ (french television) you can have multiple view.The last feature that I hate is that you can only have 6 devices at all time. I pay a subscription that I share with my family and the problem is that they have 2 apps (Formula 1 & F1TV) on apple or android and if you use both of them it counts as 2 devices and in a family 6 devices goes fast espiecally if you have 2 apps.I'll change my review the day they change there policies and fix the lack of features.
You have the worst f#@king app on the worst platforms. I have all the tech but to watch f1 I have to plug in a piece of s#!t dongle into all my tech that is far superior because you need as many people as possible to have a poor viewing experience because your servers can't handle the bandwidth of people streaming in 4k
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Formula One is the highest class of single-seater auto racing sanctioned by the Fédération Internationale de l'Automobile and owned by the Formula One Group.
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