Review Time
Although I specifically checked on their site to not be contacted for marketing purposes, they enrolled my email automatically and then sent spam marketing emails, without an option to easily unsubscribe(they asked for filling a large form with more personal data! As well as logging in)
- proposterous. I did not even make a purchase.
Although I specifically checked on their site to not be contacted for marketing purposes, they enrolled my email automatically and then sent spam marketing emails, without an option to easily unsubscribe(they asked for filling a large form with more personal data! As well as logging in)- proposterous. I did not even make a purchase.
Farmacias Direct promises shipment within 24-48 h. I put an order (ES#889681) in which all the items were in stock. Two days later I receive a message in which they tell me that, due to some items not being in stock, my order will be delayed.Two weeks later I haven't received any update. I contact customer service asking about my order. They reply two days later saying that my order has been shipped with a SEUR tracking number - which I very much doubt, since the tracking number leads nowhere and SEUR doesn't take any responsibility.I will try to get my money back, but don't have any hope.
1/5 — Very poor experienceI placed an order with FarmaciasDirect (order EU#23230) and received confirmation that it had been shipped via Seur (tracking number 20036-410000454047). After checking directly with the courier, it became clear that the package was never sent or delivered.FarmaciasDirect offers no functional customer service — there has been no response to repeated contact attempts. This experience shows a lack of reliability and accountability.I strongly recommend avoiding this company until they improve their service and transparency.
I ordered from them and canceled my order within four hours — unfortunately, the package had already been paid for but hadn’t been shipped yet. They completely ignored my cancellation request. I will never order from them again. Their Q&A clearly states that if the package hasn’t been shipped, you can cancel the order — and that’s exactly what I did. I know they saw my several emails about the cancellation, but they simply ignored them.
Order was apparently delivered, but never arrived. We were in the house for the entire day, and nothing was delivered. Total scam. Not able to do anything about it, and no response from them. Total scam. Thieves! Almost 90 euros lost to these scammers.
First and last time I ordered here. I got an email that something went wrong/there is a delay in my shipment. No info about why or how they will solve it or when I can expect it. On the website the product is still in stock. Bad experience.
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