Review Time
The past couple of challenge coins have been more cartoon oriented and those just aren’t my style. I’m sure some people really like those but they aren’t like the first few I received after signing up. Considered dropping the subscription last month but wanted to see how this month turned out and it was another cartoon character.
Being a retired firefighter with 30 years on the job, the FD collectors club has come into my life at I good time. It fills a whole that I had not having the comrade that I had being a part of the fire service.FD collectibles has quality merchandise and a wonderful customer service. I’m proud to be a member
Great product and even better customer support! Had a problem where I ordered 3 coins off the shop and only one ended up coming. After messaging support with my receipt they responded quickly stating they were sending the missed coins and provided the tracking number for that package. No back and forth, no frustrating phone calls, just efficient and helpful support. Thank you Stephanie, the support employee who helped me.
Everything about the club is awesome. But the ONLY issue I have had is an issue with support. I emailed and waited over a week for a reply and was around 3 weeks before the issue was resolved. But the issue of me not getting one of the items I ordered was resolved and the item was amazing and I’m glad I got it. But over all the club delivers a great product/collection. Even with my issue with support I still recommend this to everyone at the fire house and other firefighters I meet.
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FD Collectors Club is a unique monthly subscription service dedicated to supporting local firehouses. We partner directly with fire departments to bring collectors exclusive, high-quality challenge coins and patches. Each subscription not only fuels your passion for collecting but also contributes directly to the firehouses we work with. Join us in celebrating and supporting our local heroes through your collector's journey.See more
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