Review Time
Terrible website, freezes regularly, especially when you're in the middle of a payment, you never know if you booked or you didn't, also if you go back a page it loses half of the ferry options. Terrible GUI.
1. Was told I could add pets... then no pets appeared on my booking.
2. Price more than tripled by the time I got to checkout, despite no additional extras. Lots of 'hidden costs'.
3. The booking reference provided to me by Ferryscanner 'did not exist' in the ferry provider's system!!! So I don't even know if I am able to travel.
4. Customer service has been less than helpful.
I honestly think this website might be a scam. Never again. Thanks for nothing but stress, Ferryscanner! 👍
The representative delivered outstanding customer service! They ensured I received a refund when a ferry service canceled a departure due to adverse weather conditions. Additionally, they organized a refund for my return trip with another ferry service that had not canceled. The funds were in my account within two days.
I had to modify my travel plans and cancel my booking. I just received the credit for my cancellation. I will definitely rebook with the company now that I have my new date. Thank you for the prompt support and response. Looking forward to my next trip. Best regards.
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Ferryscanner is your go-to platform for ferry bookings, offering a seamless experience to travelers worldwide. With access to thousands of ferry routes and hundreds of ports, we provide real-time pricing and availability, so you can easily compare and book ferries from any device. Whether you're setting sail for the gorgeous Greek Islands, venturing to Italy's idyllic destinations, or exploring other hidden gems around the world, Ferryscanner connects you to top ferry operators, guaranteeing great value and convenience. Our intuitive booking platform and mobile app (available for both Android and iOS) make planning your next adventure effortless. Download the app from the Play Store or App Store to access ferry bookings on the go and stay updated with the latest offers. We ensure a smooth and straightforward process, so your journey begins with a smile. Trusted by countless travelers, Ferryscanner combines cutting-edge technology with personalized service to make every trip memorable. For any inquiries, please contact the Ferryscanner support team via our website's live chat or write to us via Instagram/Facebook. Let us be your travel partner, bringing you reliable ferry crossings, competitive prices, and unforgettable travel experiences.See more
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