Name: fifthavenuegents.com
Telephone: 000000000
Rating: 3.0

Charise Guest

I made a purchase in error

I made a purchase in error. I tried calling the number on their website which was unreachable. I sent an email which they responded a day later. I was told to cancel i would have had to do it 5 min after placing order which at this point was over that time frame. They said i would have to wait to receive the item then i can return it. Mind you the item was not shipped yet. They could of easily stopped it and refunded my money. This company plays a game once its shipped and once you receive it they dont tell you you have to pay to return it. The 3rd email after asking how do i return they send a form and they say you can basically risk sending it back becaise it can get demaged or run the risk of the items being confiscated by Customs—THEIR COMPANY IS A SCAM... DO NOT ORDER FROM THEM

Date of experience: Jan 23, 2026

Nancy Gadams Michaelis Guest

1 month ago

Avoid fifthavenuegents.com

I was sent an xxl coat that was 4 sizes too small. Although the company masqueraded as a US company, the product came fromChina. They claim easy returns but I had to send them a picture of the ill fitting coat. They offered me another coat or a 20 percent refund. To return this coat I had to send it back to china at my expense and prove I sent it. They also said customs may refuse it. It was 152 dollars to buy it and expensive to return. And it took 3 weeks to arrive.AVOID!

Date of experience: Jan 15, 2026

Denise Lancaster Guest

2 months ago

SCAMMERS

We made a purchase and received the two men coats. We ordered two (2) xx-large coats designed to fit a male but what we received only actually only fit a size medium female. I waited almost a month to receive them to discover this problem. Reached out to them about the problem and was asked to send in pictures and actual coat measurements, I wait and hear nothing—not wanting to get stuck with inferior product, I reach back out and pretty much I am told that they do not accept returns unless I pay to return or run the risk of the items being confiscated by Customs—THEIR COMPANY IS A SCAM. YOU HAVE BEEN WARNED!