Review Time
BEWARE of their ‘cash back’ promotions. They are a complete con. I bought a fridge freezer last year and was approved (this is a task in itself) for the cash back. They then never sent it ! I called and told them snd was told this was run by a company called Benamic. I called them and received an apology snd that the money eoukd come. It never did. And stil hasn’t. What is annoying is if you toy for a same model but slightly less prestigious brand - go for that one. It is the same quality. The cash bsck put them in at the same price - and is a complete con. Fisher & Paykel make nice products but their customer service is polite but inaffective and their promotions are not legitimate. I will be taking this further with them !
I was given tracking info so I knew exactly when to expect my engineer He arrived on time and it only took him minutes to diagnose the issue which was quite a relief to find out it was a quick fix!Very polite and helpful, fully explained what he was doing and asked if he could help with any other issues I may be having
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