flickr.com

1.5
1.5 Based on 198 reviews

Flickr is almost certainly the best online photo management and sharing application in the world. Show off your favorite photos and videos to the world, securely and privately show content to your friends and family, or blog the photos and videos you take...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.5

/
5

198 Reviews

5 Star
8%
4 Star
4%
3 Star
4%
2 Star
3%
1 Star
82%

Filtered Reviews

Filter Reviews

Review Time

Morty Reed
Poor service

Poor service. No one helped me. When someone did come they wanted me to pay them several hundred dollars to recover pictures that they were supposed to secure.

1
Date of experience: Nov 30, 2017
Charly Cook
No customer help if anything goes wrong!!!!

I've used Flickr since 2014 with no problems, spent ages uploading, organising and sharing photos. I like the layout and would have continued using them for years to come BUT......Last week they logged me out of my account, and I couldn't log back in again.I can see all my photos, which when logged out shouldn't be possible because most of them are not publicly searchable. I can't upload more photos because they don't believe I am me.I tried the help forum but my enquiry was closed by Flickr staff because it had been answered before (none of the answers solved my problem).I tried the "contact us" form, they told me I hadn't provided enough information to verify that I was who I said, so they couldn't help. I responded asking what further information they wanted and they closed my case as resolved!I tried resetting my password using my mobile phone number, they told me they didn't recognise it.Everywhere I turn for help fails and they refuse to look into it.So, if you value your photos, DON'T use Flickr.My mobile phone can still access my account, even though it doesn't have the ability to reset passwords...... So I'm deleting all content and going elsewhere.

1
Date of experience: Nov 15, 2017
WC16
I had been a happy Flickr customer for …

I had been a happy Flickr customer for over 12 years and have over 7000 photos including family slides that i had digitised on Flickr. Then a couple of months ago suddenly my access has disappeared. They demanded the name of 5 apps that I has used with Flickr, I'd only ever used three, then they demanded another 5 apps. I racked my brain for everything I'd ever used with Flickr in that 12 years. The response was that my enquiry had been closed. Now I can't even use their online form to contact them as it doesn't recognise the account ID. I have left messages on twitter and used their report misconduct form as it doesn't require account information but I am thoroughly sick of them. I am appalled and heartsick to think that all my personal information is now locked out to me and I won't even be able to close the account down because they refuse to acknowledge me.

1
Date of experience: Aug 19, 2017
ninju3739
One of the best photo banks out there

one of the best photo banks out there

5
Date of experience: May 04, 2017
Scott B.
Worst service ever

Worst service ever! My Yahoo account got disconnected from my flickr account. I am paying for a pro account, but for months now, I have no way of accessing my flickr account. Emails to the customer service are either not answered or provided no help.

1
Date of experience: Apr 03, 2017
Woodrow
Flickr offers no problem solving help

Had my account for a month, over 500 pics and vids , woke up this morning and all of it is gone, I emailed for help to recover and was sent a code, code does not only not work but is too long for the provided space. When I go to help there is no email, phone number, or answer to the problem I am having, my account comes up but everything I had uploaded over a period of about a month is gone??? And no help in sight, everytime i look for an email or phone number I am sent to websites with people who have no similar issues to mine. Thought flckr was cool, but in the long wrong I would say it sucks big time. All that time wasted, and what is of my images, are they just floating in cyber space. All and all fuk flickr avoid it like the plague.

1
Date of experience: Mar 11, 2017
Fiona Lewis
Love this website

Love this website, so many amazing photo i saw from Flickr. Log in everyday.

5
Date of experience: Feb 07, 2017
Jaden Foster
Flickr sucks

I had an account name Iron Lee with 8000 followers and for no reason I was logged out, when I logged back in my entire account was gone. Thousands of photos, 2 groups with 2000+ followers, thousands of group follows, all gone instantly. Absolutely no response from Flickr even by DMing their Twitter. Nothing. Do not sign up for Flickr.

1
Date of experience: Jan 24, 2017
Samantha Hughes
Worried

As someone else said Before Yahoo! took over Flickr it was a very good service, but it's total crap now. I've been a Pro member for over a decade, paying them a yearly fee for what I considered a worthy service. Now due to a technical issue that I can't understand, I'm unable to access my account - unable to access the tens of thousands of precious photos I have uploaded. I have literally spent hundreds of hours uploading and organizing my photos only to have my time and memories go down the toilet. There is NO WAY to contact Flickr to resolve the issue. This is a devastating loss and I have nowhere to turn. It's a complete loss!!!

1
Date of experience: Jan 12, 2017
Joel Wilson
Find A Better Company!

Before Yahoo! took over Flickr it was a very good service, but it's total crap now. I've been a Pro member for over a decade, paying them a yearly fee for what I considered a worthy service. Now due to a technical issue that I can't understand, I'm unable to access my account - unable to access the tens of thousands of precious photos I have uploaded. I have literally spent hundreds of hours uploading and organizing my photos only to have my time and memories go down the toilet. There is NO WAY to contact Flickr to resolve the issue. This is a devastating loss and I have nowhere to turn. It's a complete loss!!!

1
Date of experience: Nov 27, 2016

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Flickr is almost certainly the best online photo management and sharing application in the world. Show off your favorite photos and videos to the world, securely and privately show content to your friends and family, or blog the photos and videos you take with a cameraphone.

  • language https://www.flickr.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More