flightcentre.co.uk

4.9
4.9 Based on 902 reviews

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Average Rating

4.9

/
5

902 Reviews

5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%

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Consumer
I recently needed to change our flights…

I recently needed to change our flights from Australia to New Zealand due to a sudden change in family circumstances. It was a stressful time and I kept going back and forth on my options, but Ryan (Brighton branch) was incredibly patient throughout. He talked me through different choices, gave me time to decide, and made the whole process much easier. I really appreciated his support and professionalism.

5
Date of experience: Oct 10, 2025
Warren
Chris was brilliant

Chris was brilliant. Service was first rate. Thank you.

5
Date of experience: Oct 10, 2025
Darrin
Very helpful and knowledgable

5
Date of experience: Oct 10, 2025
Terry Wood
Great service

Rachel was quickly responsive, worked quickly to find the right options for us and for the second time. Very efficient.

5
Date of experience: Oct 10, 2025
Mike Strachan
Round The World in 3 Weeks

I went into the Flight Centre in Richmond and saw Sacha with a vague idea of going round the world including stop overs in San Francisco/Auckland/Hong Kong. I only had a short timescale of 3 weeks. Sacha came up with a superb itinerary culminating in a tour of the South Island In NZ. The comprehensive guidance notes worked like clockwork including all the excursions/flights/airport pick up’s and I never felt alone or stranded. It was a holiday of a lifetime visiting everything that needed to be seen with hotels in perfect locations. Thank you Sacha

5
Date of experience: Oct 10, 2025
Bayode Owolabi
Imogen is very approachable and helpful

Imogen is very approachable and helpful

5
Date of experience: Oct 10, 2025
sarah bell
Amy - fabulous!!

Amy, our agent has been fabulous! So helpful and patient with so many moving parts!!

5
Date of experience: Oct 10, 2025
customer
Jumped our Japan holiday to the next level!

Chris gave us loads of help for the itinerary for your Japan holiday. We needed a lot of assistance with travel arrangements and he came up with a great idea in the form of an internal flight. He was very patient with our numerous questions and worked late into the evening to get us what we wanted! We will definitely use the Flight Centre again!

5
Date of experience: Oct 10, 2025
Ann Maree Haviland
Helpful

Helpful, polite, efficient

5
Date of experience: Oct 09, 2025
Chris
Brilliant service from Rachel again

Brilliant service from Rachel again. Reacted very quickly and diligently to my phone call to book a flight for a friend. Always helpful and a pleasure to deal with.

5
Date of experience: Oct 09, 2025

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