flightcentre.co.uk

4.9
4.9 Based on 902 reviews

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Average Rating

4.9

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5

902 Reviews

5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%

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Flight Centre Horsham

I have booked with The Flight Centre Horsham before and the customer service has always been excellent. Caitlin was friendly, professional and extremely patient as I couldn't make up my mind over seat allocation! The other team members chipped in with helpful advice. A great experience and one I hope to repeat in the future. Thank you.

5
Date of experience: Oct 06, 2025
Nigel Graham
We got there.......eventually!

I probably wasn't the easiest of customers to deal with due to route and stops that were required but Kiri was very patient and we got there in the end. I could have got the same itinerary a few hundred pounds cheaper if I had not delayed in making a decision but this was my faulult and not Kiri's. Very professional and this gives me a bit more confidence rather than booking through Expedia myself. Overall a good experience and we arte looking forward to our Kiwi trip in April. Thanks

5
Date of experience: Oct 05, 2025
Excellent service from Gemma…

Excellent service from Gemma…. so much easier than using skyscanner! A great deal sourced really quickly and efficiently.Thank you for taking the stress out of booking our Christmas flights to Sydney.

5
Date of experience: Oct 04, 2025
Ian Mackenzie
Scarlett was very helpful and clearly…

Scarlett was very helpful and clearly knows her stuff. Humans are so much better than computers.

5
Date of experience: Oct 03, 2025
Mrs Rachel M B Cartland
Flight Centre Richmond

Richmond Flight Centre, as ever, so helpful. This time, a London-Geneva flight. Special thanks to Hannah Holzer for patiently answering all questions. She was so pleasant and friendly. Really top class customer service!

5
Date of experience: Oct 03, 2025
Frank Freeman
Great experience, helpful service

I spoke with Emily today who helped me greatly with organising some upcoming holiday flights - she was incredibly helpful thoughout and provided a few different solutions I hadn't thought of. Great credit to Flight Centre!

5
Date of experience: Oct 03, 2025
Z Mascarenhas
The booking made through Jamie Bawn was…

The booking made through Jamie Bawn was excellent with airport transfers all included and car hire booked. All in all a hassle free trip!

5
Date of experience: Oct 02, 2025
VALERIE
Excellent service

Samantha is the girl who deals with my bookings and she is extremely helpful and friendly.

5
Date of experience: Oct 02, 2025
Matthew Corcoran
Iris made the booking process easy

My 2nd time booking and again I went with Iris to book my trip. I gave her a brief of where I wanted to be and she matched it perfectly. Her attention to details and on making the process so smooth was amazing! I will book with her again I’m sure.

5
Date of experience: Oct 02, 2025
Martin
US Road Trip Planning Experts

We have used Flight Centre now to help us plan two different road trip style holidays. They have listened to our objectives and budget and come up with really great travel options and hotels that I would never have found. The latest trip included Miami, Key West, Fort Myers, Clearwater, Tampa and Orlando. The Tony Hotel in Miami and The Palms in Key West were fantastic locations with real history, heritage and character. The consultation, planning and booking was simple and efficient. We did all our booking remotely with Michelle from their Horsham office.

5
Date of experience: Oct 01, 2025

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