Review Time
I was planning a surprise holiday for my daughter and son in law to Las Vegas I initially left a message for someone to call me back, I feel extremely grateful to Gavin Sutton , who has been so helpful in planning the trip, he was able to tell me about his own experience as he has actually been there , every email and message and call was answered quickly and professionally , and Gavin even went out of his way to send me information as I was not able to print it out , I have used flight centre before and will continue to use in the future and would highly recommend Thank you Gavin for your assistance
I’m very happy with the service from The Flight Centre and will always use for my future trips. Both Naomi and Mitchell have provided excellent custom service. I really am delighted with the whole experience using The Flight Centre.
We booked our Bali holiday with Yasha from the Richmond branch. She was an absolute delight to liaise with. she was very patient with us and made sure all our needs were met throughout the booking process. We had to go back and forth a few times, and not once did she fail to provide excellent customer service. She even went above and beyond by staying back past her working hours just so that we don't loose our flight booking. We used Flight Centre in 2018 and had a very positive experience. The fact that the service remained the same after all these years, has convinced us to be using Flight Centre for all our future holidays going forward.
My agent was Eliza Joiner at Richmond branch and she was amazing . Professional, thorough, hugely patient and she worked tirelessly to figure out a very complicated and lengthy flight schedule for me. I cant praise the service I received highly enough. These guys know their stuff and certainly Eliza did the most brilliant job. Thank you very very much !
I needed a flight at short notice at a good price (an impossible task in a post-covid airline industry that punishes spontaneity!). Julia and the team at Flight Centre St Albans, were outstanding. Quick, comprehensive and managed to find a flight, Premium Economy on BA for £1500 CHEAPER than comparator agents. I cannot recommend them enough- other than to say, you can call the rest and THEN call Julia, or just cut out the search and go straight to a Travel Genius and be amazed!!!
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