floridianbrand.com

4.9
4.9 Based on 61 reviews

Floridian Brand is a wellness and lifestyle company dedicated to inspiring greatness through innovation, design, and comfort. Specializing in premium massage chairs and wellness products, we combine advanced technology with luxury craftsmanship to create ...

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Average Rating

4.9

/
5

61 Reviews

5 Star
95%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
3%

All Reviews

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Shaina Browne
Our chair was delivered on time and Mike and Phil did a great job of setting it up and were very pro

Our chair was delivered on time and Mike and Phil did a great job of setting it up and were very professional! My family is very grateful to have came across this chair in our Christmas shopping! Very good investment! Thank you Floridian Brand!

5
Date of experience: Feb 12, 2026
Patrick Jones
Our experience purchasing a massage chair from Floridian Brand USA was outstanding from start to fin

Our experience purchasing a massage chair from Floridian Brand USA was outstanding from start to finish. The buying process was very professional, and the delivery service was excellent. From the moment the Floridian team arrived at our home, it took only about 15 minutes to have the chair delivered, set up, and fully operational. Overall, it was a great experience, and I’m very glad we chose Floridian.

5
Date of experience: Jan 31, 2026
Jonny
A chair that has truly stood the test of time

After more than five years with this chair, my family and I have found it incredibly beneficial for alleviating our aches and pains, particularly in my lower back. I highly recommend this chair to anyone in need.

5
Date of experience: Jan 04, 2026
Alison Adams
Professional and Respectful Service

The representative was both professional and respectful. He listened to my concerns and addressed them thoroughly. He arrived with all the required parts and tools to resolve the issue. Additionally, he replaced the cover, which was the root cause of the problem.

5
Date of experience: Dec 15, 2025
Ed Harris
Disappointing Experience with the Service

I purchased two massage chairs from the company on June 13, 2025, with an expected delivery in August. August passed without any communication. In late October, I called and was told they were behind. By November, they delivered a different chair than what I ordered, claiming the original had faulty motors and upgraded me to a different model. They never contacted me to explain or offer a refund, and only delivered one of the two chairs. After researching, I found the original model still exists and doesn’t have any issues; it seems they swapped it out for budget reasons. If anyone else has faced this, feel free to reach out to me. I've consulted an attorney about this situation.

1
Date of experience: Dec 14, 2025
Joy Anderson
Ganzy displayed professionalism and respect

Ganzy displayed professionalism and respect. He listened to my concerns and addressed them completely. He came equipped with all the necessary parts and tools to fix the issue. He also replaced the cover, which was at the core of the problem.

5
Date of experience: Dec 11, 2025
Thomas Patterson
The chair is incredible

The chair is incredible! As soon as I sat down, I felt immediate comfort, and the massage was noticeably better than an actual masseuse. It offers many modes for an enhanced experience. I would definitely use this after workouts or on a relaxing day.

5
Date of experience: Dec 09, 2025
Wonderful experience with the massage chair

I had a wonderful experience with the massage chair. I highly recommend it to others.

5
Date of experience: Dec 06, 2025
Isix
Robert was knowledgeable and helpful

Robert was very knowledgeable and made us feel at ease while trying the massager.

5
Date of experience: Dec 06, 2025
Carissa L.
Excellent delivery service

The delivery team was incredibly nice and efficient. The company kept me updated throughout the entire process. It was a great experience.

5
Date of experience: Nov 14, 2025

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Business Details

  • Floridian Brand is a wellness and lifestyle company dedicated to inspiring greatness through innovation, design, and comfort. Specializing in premium massage chairs and wellness products, we combine advanced technology with luxury craftsmanship to create experiences that go beyond relaxation—empowering people to live healthier, more extraordinary lives.

    Every Floridian Brand product is built on three core values: comfort, intelligence, and wellness. From our flagship massage chairs to our innovative wellness solutions, we deliver more than just physical relief—we deliver energy, balance, and a renewed sense of purpose.

    Headquartered in the USA, Floridian Brand is proud to provide in-house quality control, factory-trained service teams, and lifetime support to ensure every customer receives exceptional care. With a mission to inspire greatness, we design products that elevate well-being, enrich daily living, and help people embrace the future with strength and confidence.

    Greatness begins here—with Floridian Brand.See more

  • email support@floridianbrandusa.com
  • call 18136471729
  • language https://floridianbrandusa.com/

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