foamsuperstore.co.uk

4
4 Based on 56 reviews

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Average Rating

4

/
5

56 Reviews

5 Star
74%
4 Star
2%
3 Star
0%
2 Star
4%
1 Star
21%

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Review Time

Dougie Harris
Excellent customer service

Excellent customer service, got non foam for a great price. Highly recommend

5
Date of experience: Aug 13, 2021
Anthony Adams
I ordered five pieces of foam

I ordered five pieces of foam, but put the dimensions wrong. I rang customer service and helped me out without any problems. Received my foam today and it was just what I ordered. Would highly recommend this company

5
Date of experience: Jul 07, 2021
May Johnson
If I could give this company no stars i…

If I could give this company no stars i would. Do not waste your money, I've been waiting 3 months now for my order and after no correspondence, then receiving snotty emails to say "the disclaimer on their website says it is 40 working days for production..." Yet this disclaimer was added 3 weeks after I placed my order. COMPLETE CON MERCHANTS, use a reputable company.

1
Date of experience: Jul 03, 2021
Annie Brooks
Great quality

The website was really easy to navigate and find what I wanted. It's clear what the delivery time is from the home pageAlthough my order was delayed slightly the customer service was excellent when I rang and asked for an update.The cushions look and feel better than the original cushions and well worth the slightly extended wait.Once my order had been dispatched to me I had an email with tracking details.The cushion cover collection service is brilliant and had I not used it I'd have most likely got my order requirements wrong. I'm delighted with my cushions

5
Date of experience: Jul 01, 2021
Karen Wright
4 months and still no foam - DO NOT USE THIS COMPANY

Still waiting for an order made in March. Contacted them in may - they stated order would arrive in a week. 3 weeks later and still waiting. Poor correspondence. No refund received yet and no foam. Very disappointed.

1
Date of experience: Jun 09, 2021
Allen Ross
Don’t bother

Don’t bother. Total waste of time. Use a good company instead.

1
Date of experience: Jun 08, 2021
Bill Bell
GIVE THIS COMPANY A MISS

Ordered 1 piece of foam for a footstool repair.after a week of no communication and no foam delivered I emailed only to find out it was on a 15 day lead time.nothing when ordering...happy to take my money.if like me you need upholstery material quite quickly...may want to give this company a miss.15 days for 1 small piece of foam, I wonder how long I would have to wait for a bigger order?15 days later and received an email saying they are behind in shipping.awful service. STEAR CLEAR OF THIS COMPANY WITH SO MANY BETTER ONES OUT THERE.

1
Date of experience: Jun 02, 2021

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