forge-and-foundry.com

4.9
4.9 Based on 150 reviews

Forge & Foundry was founded In London by two brothers; originally hand-forging pieces of metal into shiny jewelry relics ourselves in the early days and packaging each order by hand in our basement workshop, hard-graft got us to where we are today. From d...

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Average Rating

4.9

/
5

150 Reviews

5 Star
95%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
1%

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Karly
Excellent product and service

Excellent product - very well made and fast delivery I ordered the wrong size initially and the customer service was exceptional and exchange done without a hitch

5
Date of experience: Dec 13, 2024
Alec T.
Excellent product and service

Excellent product - very well made and fast delivery I ordered the wrong size initially and the customer service was exceptional and exchange done without a hitch

5
Date of experience: Dec 13, 2024
Betty
I bought two personalised Mens…

I bought two personalised Mens bracelets and was very disappointed with them. One was braided it was so narrow and the clasp was so small I could not see the engraving. The beaded one the beads were so small and the rope was as thin as cotton, again could not see the engraving which I think is transfers and not engraving. I think you are paying more for the packaging and postage. I am embarrassed to give them as presents. If they weren’t personalised I would send them back. I now see one has been reduced!Following my review I got a lovely response which offered to redo the engraving or give a refund which I was very happy with. Due to this response I will be happy to order from this company in the future.

1
Date of experience: Dec 11, 2024
Tabitha P.
I bought two personalised Mens…

I bought two personalised Mens bracelets and was very disappointed with them. One was braided it was so narrow and the clasp was so small I could not see the engraving. The beaded one the beads were so small and the rope was as thin as cotton, again could not see the engraving which I think is transfers and not engraving. I think you are paying more for the packaging and postage. I am embarrassed to give them as presents. If they weren’t personalised I would send them back. I now see one has been reduced!Following my review I got a lovely response which offered to redo the engraving or give a refund which I was very happy with. Due to this response I will be happy to order from this company in the future.

1
Date of experience: Dec 11, 2024
Mitchell C.
Great value and customer service

These were fantastic bracelets of really great quality. They had to be shipped overseas to the U.S. And there was only a small delay at customs. The customer service was above and beyond and I was really impressed. Wouldn't hesitate to order again!

5
Date of experience: Dec 05, 2024
Guy Scott
Great value and customer service

These were fantastic bracelets of really great quality. They had to be shipped overseas to the U.S. And there was only a small delay at customs. The customer service was above and beyond and I was really impressed. Wouldn't hesitate to order again!

5
Date of experience: Dec 05, 2024
Wesley Coleman
Excellent customer service

One of the best companies I have dealt with for a long time.My order was for a 40th birthday present, which was going to be given at a celebration in Florida. The order was fulfilled and dispatched very quickly.On the recipients' return, he informed me that although he loved his present, it was unfortunately too big! Forge & Foundry dealt with my problem quickly and efficiently, arranging for a replacement almost by the next post, charging just a small fee. Nb this was because the present had engraving.I cannot praise this company enough, they kept me well-informed regarding everything that happened and would recommend them thoroughly.

5
Date of experience: Nov 27, 2024
Excellent customer service

One of the best companies I have dealt with for a long time.My order was for a 40th birthday present, which was going to be given at a celebration in Florida. The order was fulfilled and dispatched very quickly.On the recipients' return, he informed me that although he loved his present, it was unfortunately too big! Forge & Foundry dealt with my problem quickly and efficiently, arranging for a replacement almost by the next post, charging just a small fee. Nb this was because the present had engraving.I cannot praise this company enough, they kept me well-informed regarding everything that happened and would recommend them thoroughly.

5
Date of experience: Nov 27, 2024
April Powell
Another great purchase

I bought a number of items previously and always a great service, good quality product, great customer care from Olivia, and I like the new engraving option. My son really liked his bracelet. Would definitely recommend them.

5
Date of experience: Nov 11, 2024
Jameson
Another great purchase

I bought a number of items previously and always a great service, good quality product, great customer care from Olivia, and I like the new engraving option. My son really liked his bracelet. Would definitely recommend them.

5
Date of experience: Nov 11, 2024

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Business Details

  • Forge & Foundry was founded In London by two brothers; originally hand-forging pieces of metal into shiny jewelry relics ourselves in the early days and packaging each order by hand in our basement workshop, hard-graft got us to where we are today. From day-one our designs have been inspired by our historic London surroundings. We love the gritty nostalgia of London’s original metal foundries, from fire to crucibles, the forms and shapes breathe life into many of our designs today.


    Welcome to Forge & Foundry.See more

  • email hello@forge-and-foundry.com
  • language https://www.forge-and-foundry.com

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