Review Time
I was absolutely delighted with my first order of the Ivy Shirt in pink. I ordered a size 14, for my 69” 175 Lb frame. Perfect fit. Sleeves were long enough and shoulders fit well.
I have since ordered the ivory and blue. They arrived in quick time. Absolutely love this company.
We are really pleased with these fleeces. This is the second one we've purchased, and we opted for a larger size since our girl has been growing. It fits a bit loosely around her tummy as she’s a mix breed, but the new reflective features are a fantastic addition.
I am deeply dissatisfied with both the quality of the boots and the unhelpful attitude towards customer rights. I bought these boots just over a year ago and raised my concerns shortly after. Despite being marketed as "durable" with leather and rubber soles for "farm work" and "mucking out," the thumb pull has already broken. They were only used occasionally for light gardening on my days off—well within what should be their expected lifespan.
When I reached out to the company, I received a curt, one-sentence response five days later saying the boots are "out of warranty." I know that under the Consumer Rights Act 2015, products must be of satisfactory quality and durable. A warranty doesn't override my legal rights.
It seems the company has outsourced their customer service to a third party that provides slow, unsatisfactory, and potentially questionable responses. I'm still awaiting a proper resolution to my formal complaint. I would recommend looking for footwear that truly lasts and a service that values its customers.
My package went missing, and all the responses I received were automated, making it difficult to resolve the issue. If you want to deal with a bot while your package is unaccounted for, this is definitely the service for you.
The items I ordered arrived late. When I contacted the support team, the representative seemed indifferent. Although she promised a prompt refund, she showed no interest in my concerns. It's disappointing because I appreciate their clothing for its price and quality, but I won't be ordering again.
The quality of these boots is poor; they split in multiple places after just a few months of daily use. Both boots have splits where the foot bends and along the seam of one. Unfortunately, I didn't keep the receipt, so I can't ask for a refund.
I ordered the coat in Cherry color and I'm absolutely thrilled. The online ordering process was easy, and it arrived within a few days. I bought it at half price. It fits beautifully, is lightweight yet warm, and the color is lovely. I'm very pleased with this purchase and would certainly order from here again!
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