rydale.com

4.2
4.2 Based on 161 reviews

Explore Rydale’s latest country inspired clothing, footwear and accessories for ladies, men and children. Shop our summer range online today....

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Average Rating

4.2

/
5

161 Reviews

5 Star
70%
4 Star
9%
3 Star
6%
2 Star
2%
1 Star
13%

All Reviews

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Review Time

Mary Ann Daulerio
I was absolutely delighted with my first order of the Ivy Shirt in pink. I ordered a size 14, for my

I was absolutely delighted with my first order of the Ivy Shirt in pink. I ordered a size 14, for my 69” 175 Lb frame. Perfect fit. Sleeves were long enough and shoulders fit well.
I have since ordered the ivory and blue. They arrived in quick time. Absolutely love this company.

5
Date of experience: Feb 07, 2026
Romilda B.
Absolutely adore these fleeces!

We are really pleased with these fleeces. This is the second one we've purchased, and we opted for a larger size since our girl has been growing. It fits a bit loosely around her tummy as she’s a mix breed, but the new reflective features are a fantastic addition.

5
Date of experience: Jan 18, 2026
Zachary Howard
Very disappointed with the boots and the customer service

I am deeply dissatisfied with both the quality of the boots and the unhelpful attitude towards customer rights. I bought these boots just over a year ago and raised my concerns shortly after. Despite being marketed as "durable" with leather and rubber soles for "farm work" and "mucking out," the thumb pull has already broken. They were only used occasionally for light gardening on my days off—well within what should be their expected lifespan.
When I reached out to the company, I received a curt, one-sentence response five days later saying the boots are "out of warranty." I know that under the Consumer Rights Act 2015, products must be of satisfactory quality and durable. A warranty doesn't override my legal rights.
It seems the company has outsourced their customer service to a third party that provides slow, unsatisfactory, and potentially questionable responses. I'm still awaiting a proper resolution to my formal complaint. I would recommend looking for footwear that truly lasts and a service that values its customers.

1
Date of experience: Jan 15, 2026
nessyne
Missing Package and Frustrating Automated Replies

My package went missing, and all the responses I received were automated, making it difficult to resolve the issue. If you want to deal with a bot while your package is unaccounted for, this is definitely the service for you.

1
Date of experience: Dec 02, 2025
IconZGirl
Lack of Customer Support - Package Lost

My package was lost, and all I received were automated responses when trying to address the issue. If you prefer chatting with a bot while your package goes missing, then this is the right choice.

1
Date of experience: Dec 02, 2025
Kristin
Order Not Delivered

The items I ordered arrived late. When I contacted the support team, the representative seemed indifferent. Although she promised a prompt refund, she showed no interest in my concerns. It's disappointing because I appreciate their clothing for its price and quality, but I won't be ordering again.

1
Date of experience: Dec 02, 2025
Joyce Morgan
Incredible Deal!

The transaction was smooth and the delivery was quick. The bomber jacket is of excellent quality, comfortable, and has plenty of storage pockets. Truly fantastic value!

5
Date of experience: Dec 02, 2025
Charis Johnson
Subpar Quality Boots that Split

The quality of these boots is poor; they split in multiple places after just a few months of daily use. Both boots have splits where the foot bends and along the seam of one. Unfortunately, I didn't keep the receipt, so I can't ask for a refund.

1
Date of experience: Dec 02, 2025
Maxine Walker
Items Not Received

I placed an order on November 20th, and as of December 1st, the items have still not arrived. They indicate a delivery time of 2-4 working days, so don't expect to receive your order the following week!

1
Date of experience: Dec 01, 2025
Lana A.
Delighted with the Cherry Coat

I ordered the coat in Cherry color and I'm absolutely thrilled. The online ordering process was easy, and it arrived within a few days. I bought it at half price. It fits beautifully, is lightweight yet warm, and the color is lovely. I'm very pleased with this purchase and would certainly order from here again!

5
Date of experience: Nov 29, 2025

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