forhers.ca

4.2
4.2 Based on 201 reviews

...

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Average Rating

4.2

/
5

201 Reviews

5 Star
72%
4 Star
5%
3 Star
4%
2 Star
3%
1 Star
15%

Filtered Reviews

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Review Time

Gaella Ace
FairyGod Mother enters the chat

Amanda and Julia are the best they have helped me through my prescription refunds when I needed an Rx switch and when CanadaPost decided to act up with their funny business delays. The customer service of Livewell come in clutch like a FairyGod Mother, making me feel like Cinderella with their extraordinary service. Tbh I have never had fast, understanding service like this online. They are respectful, caring, charming, polite, communicative all in one service. They answer as soon as they can, so like I don’t need to wait in the chat for an answer, I go on with my day and I receive a response ASAP. I will constantly get my Rx from Livewell just because I know their customer service representatives like Amanda and Julia will take care of my needs —Period— give them a raise —Period—. Thanks guys for the amazing service! (Seriously give then a raise.)

5
Date of experience: Nov 26, 2025
I have a good experience with the…

I have a good experience with the company so far, customer service is wonderful, consulting is easy, flexible to switch from one care plan to another.

5
Date of experience: Nov 26, 2025
Kristyn
They give you ozempic for 200 dollars…

They give you ozempic for 200 dollars less than your family practitioner would ask for. I was very happy with the pricing.

5
Date of experience: Nov 26, 2025
Karen
Great communication

Great communication. Excellent online information. Can speak with pharmacist if needed.

5
Date of experience: Nov 26, 2025
Knowledgeable and helpful

Samantha was very knowledgeable and was able to answer all of my questions/ concerns in a professional and pleasant manner. She provided links for further information should I have any other questions. Great experience overall.

5
Date of experience: Nov 25, 2025
Leila Wiebe
Winning! Communication and Advice.

Communication and direction from the pharmacist assigned to my account has been wonderful. Shipping and tracking of my order has been flawless. Very impressed with Livewell.

5
Date of experience: Nov 25, 2025
Rosalyn
Helpful staff

Helpful staff, very supportive

5
Date of experience: Nov 25, 2025
Serena Schoof
Much better than my expectations

Got fast responses (faster than what their websites states are their response times) easy but thorough process. My healthcare provider gave me comprehensive information and answered all my questions .

5
Date of experience: Nov 25, 2025
Linda
Excellent care and follow-up.

5
Date of experience: Nov 25, 2025
Andrew
Poor cusotmer service

Quick to consult and suggest a medication. After that, no replies to questions, 6 days of silence Account close this am and decided not to proceed.

2
Date of experience: Nov 25, 2025

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