Review Time
I would give NO STARS if it were an option.DO NOT sign up with Foundation Education.DO NOT waste your money. DO NOT waste your time.I spent many months studying towards a CERT IV Allied Health Assistance while also working full time only to find out that the course was to be superseded and the units I had completed were no longer valid. As I have worked for an RTO in the past, I am aware that course revisions are made by the Govt training body (National Training Register - training.com.au). But Foundation Education gave me very little warning of a looming deadline for the high percentage of units that needed to be completed before the course was superseded. I was offered a 6 month extension that I would have to pay extra for and redo most of the units I had started. NO THANKS! The course cost close to $4K to begin with.I expressed an interest in applying for RPL (recognised prior learning) for some of the units in order to reach the high percentage of completed units before cut off so I could complete the course I originally signed up for. I was told I would be contacted. I WASN"T. I am 53 years old, with a lifetime of work experience in Disability Education and Support. I wanted to formalise my knowledge by obtaining a Cert IV in Allied Health Assistance so as to expand my professional career. The only thing Foundation Education did was TAKE MY MONEY.And randomly, the weekly direct debit to the finance company associated with Foundation Education was stopped and I was sent late notices weekly. The only way to pay them was by credit card including a $15 late fee and a service fee. Neither Foundation Education nor DebitSuccess were interested in fixing this problem. Kept handballing me back and forth and to my bank. It was a disgusting money grab.Believe the 1 star reviews and steer clear of Foundation Education. I'm devastated I lost $4K wasting my time. All I would say to Foundation Education is GIVE ME MY MONEY BACK!ACCC will be my next stop.
I had a fantastic experience with Lara at Foundation Education. She’s incredibly helpful and always provides clear guidance whenever I need support. She also marks assessments quickly, which helps me stay on track with my studies. Her efficiency and dedication make the learning process so much smoother. Highly recommend
A big thankyou to Christie H and Martina who have both been amazing each time i have called, offering me both guidance and reassurance with my course, their expertise and knowledge were evident in the feedback they provided me.You both went above and beyond to help me and i truly appreciate it.
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