foundationeducation.edu.au

4.5
4.5 Based on 610 reviews

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Average Rating

4.5

/
5

610 Reviews

5 Star
83%
4 Star
3%
3 Star
1%
2 Star
1%
1 Star
12%

Filtered Reviews

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Review Time

Maria Price
I’m not able to write a review because I haven’t started the course

I’m not able to write a review because I haven’t b started the course

1
Date of experience: Dec 30, 2024
XxFrezer97xX
great service

great service. fast prompt responses and friendly helpful staff

5
Date of experience: Dec 30, 2024
Stefan Cooper
Great customer service

Great customer service, Carl helped me out and answered all my questions. Such a great team.

5
Date of experience: Dec 23, 2024
Bertram Fisher
I can't thank enough to Lisa and Sue…

I can't thank enough to Lisa and Sue from Foundation Education who have helped and support me through my course. I had a great experience with them.

5
Date of experience: Dec 21, 2024
Kathleen Harris
I am satisfied with the way you guys…

I am satisfied with the way you guys help me out and show me the right pathways! Appreciate it a lot!

5
Date of experience: Dec 20, 2024
Mel Scott
I would give NO STARS if it were an…

I would give NO STARS if it were an option.DO NOT sign up with Foundation Education.DO NOT waste your money. DO NOT waste your time.I spent many months studying towards a CERT IV Allied Health Assistance while also working full time only to find out that the course was to be superseded and the units I had completed were no longer valid. As I have worked for an RTO in the past, I am aware that course revisions are made by the Govt training body (National Training Register - training.com.au). But Foundation Education gave me very little warning of a looming deadline for the high percentage of units that needed to be completed before the course was superseded. I was offered a 6 month extension that I would have to pay extra for and redo most of the units I had started. NO THANKS! The course cost close to $4K to begin with.I expressed an interest in applying for RPL (recognised prior learning) for some of the units in order to reach the high percentage of completed units before cut off so I could complete the course I originally signed up for. I was told I would be contacted. I WASN"T. I am 53 years old, with a lifetime of work experience in Disability Education and Support. I wanted to formalise my knowledge by obtaining a Cert IV in Allied Health Assistance so as to expand my professional career. The only thing Foundation Education did was TAKE MY MONEY.And randomly, the weekly direct debit to the finance company associated with Foundation Education was stopped and I was sent late notices weekly. The only way to pay them was by credit card including a $15 late fee and a service fee. Neither Foundation Education nor DebitSuccess were interested in fixing this problem. Kept handballing me back and forth and to my bank. It was a disgusting money grab.Believe the 1 star reviews and steer clear of Foundation Education. I'm devastated I lost $4K wasting my time. All I would say to Foundation Education is GIVE ME MY MONEY BACK!ACCC will be my next stop.

1
Date of experience: Dec 20, 2024
Grant Fischer
Very Helpful

5
Date of experience: Dec 19, 2024
Celestia Hughes
I had a fantastic experience with Lara…

I had a fantastic experience with Lara at Foundation Education. She’s incredibly helpful and always provides clear guidance whenever I need support. She also marks assessments quickly, which helps me stay on track with my studies. Her efficiency and dedication make the learning process so much smoother. Highly recommend

5
Date of experience: Dec 18, 2024
Brianna P.
Quick reply and did as much as he could…

Quick reply and did as much as he could to help with what I needed

5
Date of experience: Dec 17, 2024
Emily J.
Excellent Support

A big thankyou to Christie H and Martina who have both been amazing each time i have called, offering me both guidance and reassurance with my course, their expertise and knowledge were evident in the feedback they provided me.You both went above and beyond to help me and i truly appreciate it.

5
Date of experience: Dec 17, 2024

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