custommade.com

4.9
4.9 Based on 233 reviews

CustomMade is the world's largest online custom jeweler. We design and make everything from scratch, at a price that's roughly the same as buying something off the shelf. We specialize in engagement rings and wedding bands, but also make signet rings, p...

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Average Rating

4.9

/
5

233 Reviews

5 Star
97%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
2%

All Reviews

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Tanna Wieler
Working with Custommade was a simple process that their team beautifully outlines for you. We worked

Working with Custommade was a simple process that their team beautifully outlines for you. We worked with Emily to create my engagement ring, wedding band, and hubby’s wedding band. All three are stunning. The quality and customer service is unmatched. We will 100% work with them in the future and recommend them to anyone. Thank you all so much!

5
Date of experience: Feb 19, 2026
Sean OBrien
Great quality and very customizable. They work tirelessly to make the design you want come to life!

Great quality and very customizable. They work tirelessly to make the design you want come to life! Emily was an amazing helper and she did such a good job consulting with me and helping me shape my vision into something that I know my life is going to love!

5
Date of experience: Feb 07, 2026
Mark F
Great Customer Service & Jewelry

This is my second charm by CustomMade. Both have been for topographical detailed gold charms of very small islands. As I was very happy with the previous work done in 2023, I came back again for this new one.The charm arrived on schedule - actually earlier than the estimated time. The work is beautiful. I had provided some pictures and map representations of the island, and from those CustomMade was able to replicate the island accurately, both in outline and in detail. Communication was outstanding. Every step of the way is detailed, with questions answered, constant sketches and pictures provided, and changes made when requested. I will definitely be back when I have another custom project. I recommend CustomMade based upon my two experiences. My wife is going to be surprised and happy when I present this charm to her while on our vacation. Thank you CustomMade.

5
Date of experience: Jan 27, 2026
Shawn
Custom ring made to perfection

Recently had a customized ring and though I was concerned with trusting the process, I had frequent updates and was included in the entire process up to the completion of the ring. The finished product was very well done and if I decide to have another custom project, I will definitely trust using them again.

5
Date of experience: Jan 17, 2026
Sean OBrien
Great quality and very customizable. Emily is the best!

Great quality and very customizable. They work tirelessly to make the design you want come to life! Emily was an amazing helper and she did such a good job consulting with me and helping me shape my vision into something that I know my life is going to love!

5
Date of experience: Jan 15, 2026
frank michel
CustomMade project was a great…

CustomMade project was a great experience. They were responsive, communicative and efficient. We asked for some changes and some more detailed technical information along the way and they were very helpful. The finished product, a family crest ring, is now an heirloom and a high-quality piece we are proud to pass on in the family. And, delivered ahead of expected date.

5
Date of experience: Jan 09, 2026
Matt N
So happy with the result

My whole experience with Custome Made from start to finish was flawless. I wanted to surprise my wife with an Engagement ring that matches our new special designed wedding bands for our 10 year anniversary. So within 2 months I had my concept in my head to 3D rendered, changed several times and made and delivered and it matched perfectly.

5
Date of experience: Jan 08, 2026
Matthew Thacker
Happy I trusted CustomMade

I was really paranoid about picking the wrong custom ring company, and I am happy and lucky I landed on CustomMade. They were great about the whole design process. The back and forth, the edits, the timeline, etc. All was great. They were a great balance between budget but quality.

5
Date of experience: Jan 08, 2026
Charlene Philo
I absolutely love my necklace

I absolutely love my necklace. They did a fantastic job. I had vision of how I wanted my necklace to be and they came thru on exactly what I wanted. I was kept informed of the process from beginning to end, even the packaging was beautifully done.

5
Date of experience: Jan 06, 2026
Brandon Weyhrauch
Have ordered two items from custom made…

Have ordered two items from custom made each experience has been great

5
Date of experience: Jan 03, 2026

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Business Details

  • CustomMade is the world's largest online custom jeweler. We design and make everything from scratch, at a price that's roughly the same as buying something off the shelf. We specialize in engagement rings and wedding bands, but also make signet rings, pendants, necklaces, and statement rings. If you have an idea for a piece of jewelry, please come chat with us. If you would like to read more reviews of our service and/or view a portfolio of our completed work, please go here: https://www.custommade.com/reviews/See more

  • email support@custommade.com
  • call 6179368400
  • language https://www.custommade.com

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