freename.com

4.5
4.5 Based on 143 reviews

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Average Rating

4.5

/
5

143 Reviews

5 Star
84%
4 Star
4%
3 Star
1%
2 Star
1%
1 Star
10%

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Review Time

Chad Sabourin
Friendly and helpful great communication

Friendly and helpful great communication

5
Date of experience: Dec 22, 2025
Michael
Great support team, but onboarding could be more transparent

I would actually rate my experience 4.5 out of 5 if that were possible.As a Web3 / TLD newbie, some important details only became clear to me afterwards – for example that a TLD owner also has to pay for their own subdomains (reduced - but still?). To be fair, this may also be because I’m new to this space, but I would have loved a very simple, upfront explanation or checklist about all costs and roles.On the positive side, whenever I had questions or problems, the support team responded very quickly, clearly and patiently (in my case via WhatsApp). That made me feel taken seriously and well supported.Overall I’m happy, just wishing for a bit more transparent onboarding and pricing information right from the start.I’m looking forward to continue building my project with them.

4
Date of experience: Dec 08, 2025
Robert
Scam!

Scam!Advertise www3 level domains for websites but no one can get to those domains. Very deceptive advertising. Warning!I actually went to their support and they admitted to this. Their answer was one day soon it will happen. Just to be clear their advertising is deceptive so steer clear of them and don't be taken like I and many others from the reviews here.

1
Date of experience: Dec 07, 2025
Gerard Bouwer
Very friendly & professional

Very friendly, informative and professional customer service they know their products and happy to ask and answer any questions you might have.

4
Date of experience: Dec 05, 2025
Mac Os
Support service makes a very good impression

Once again, the support service makes a very good impression. They work quickly, efficiently, and very politely. My case was once again resolved without any problems. Thank you very much, and best regards.

5
Date of experience: Dec 05, 2025
shaun cann
Fast and direct help

5
Date of experience: Dec 02, 2025
Eric Turner
Great support with prompt service

5
Date of experience: Dec 02, 2025
Aapokalypto
An infinite world of opportunities in Web3.

Thanks to Freename, I’m aiming to become one of the world’s top 5 Web3 TLD portfolio owners. And even though I’m not a geek at all and made mistakes along the way, they were always there to guide and help me. 🙏🚀

5
Date of experience: Nov 29, 2025
Nation of Gods
Support is always there

Support is always there, and they do respond as soon as possible, with clarity, guidance and a support caring for the people. Great work.I see You

5
Date of experience: Nov 27, 2025
MCK Beeancy
I'm new to WEB3 technology

I'm new to WEB3 technology But the Freename platform is easy and simple to understand, and the support is excellent and fast and explains the answer step by step! I'm excited to learn more and glad to be a Web3 domain owner.

5
Date of experience: Nov 24, 2025

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