freesatspares.co.uk

4.8
4.8 Based on 100 reviews

We are an independent supplier of Parts & Accessories for the Freesat UK Products & Lots of other TV, Satellite Products. Offering Repair Services on Arris, Panasonic & Humax Set top boxes. We have tonnes of expert advice in our blog, and if you get stuck...

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Average Rating

4.8

/
5

100 Reviews

5 Star
90%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
3%

All Reviews

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Review Time

R Consultancy
Total rip off, kept my box and offered a payment for spares which i excepted only to be told that th

Total rip off, kept my box and offered a payment for spares which i excepted only to be told that the labour and postage of my hard drive was misused from the price they had offered so in real terms kept my product for free. I feel like a fool!

1
Date of experience: Feb 02, 2026
Hugh Wilson
Quick Dispatch and Efficient Service

I ordered online and the item was sent out much faster than expected. The only delay was due to the postal service taking 48 hours to pick it up. The item was well packaged and included all the necessary tools for the task. It took just 10 minutes to replace the drive, proving to be much more cost-effective than replacing the entire unit.

5
Date of experience: Jan 10, 2026
Biscoito_YT91
Quick dispatch and hassle-free installation.

I placed my order online and the item was shipped much faster than expected. The only delay was due to the postal service taking 48 hours for collection. The item arrived well packaged and included all the necessary tools for installation. Replacing the drive took only about 10 minutes. It was a lot cheaper than replacing the entire unit.

5
Date of experience: Jan 09, 2026
Seth Harris
Repair of my device

I sent my device to the service as I had done before. They once again did an outstanding job and promptly returned it to me. I can highly recommend this service for their excellent support.

5
Date of experience: Jan 09, 2026
Recently ordered a remote and…

I recently ordered a remote and my order was handled by a representative who truly went above and beyond to ensure we received this part in Mallorca, Spain. A big thank you to them and their team for the exceptional service, which is rare these days.

5
Date of experience: Dec 20, 2025
Austin Baker
A truly reliable service.

This service is very pleasant to work with; it feels like a modern company with traditional values.

5
Date of experience: Dec 14, 2025
AT49
The process was quite straightforward

The process was quite straightforward. I didn't encounter any issues.

4
Date of experience: Sep 10, 2025
Conway Brown
Fantastic solution, highly recommend purchasing.

Excellent service! I never thought I could replace a hard drive. Three months later, the device is working perfectly. What’s not to love? It was easy to replace, cost-effective, and reduced waste—brilliant!

5
Date of experience: Sep 10, 2025
BrightGriffin15
Quality product

Fast delivery, clear instructions, works well, and reasonably priced.

5
Date of experience: Sep 10, 2025
Lack of response from the service

The service never addressed my earlier review. My device malfunctioned and recorded various programs, filling the hard drive without the ability to empty it. A new hard drive was installed, and while the device still receives signals, it turns on and off repeatedly when watching certain channels without recording. This has made it a complete waste of my £90 charge; I should have invested in a new unit instead.

1
Date of experience: Sep 09, 2025

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Business Details

  • We are an independent supplier of Parts & Accessories for the Freesat UK Products & Lots of other TV, Satellite Products. Offering Repair Services on Arris, Panasonic & Humax Set top boxes. We have tonnes of expert advice in our blog, and if you get stuck, we can help via our webchat service.

  • email store@freesatspares.co.uk
  • call 01934660480
  • language https://freesatspares.co.uk

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