freestylecycling.com

4.3
4.3 Based on 61 reviews

Freestylecycling offers Retro and Novelty Cycling Jerseys,Bicycle Accessories, Parts and MTB Gear online. Best Price, free worldwide shipping, no-hassle returns...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.3

/
5

61 Reviews

5 Star
69%
4 Star
15%
3 Star
0%
2 Star
5%
1 Star
11%

Filtered Reviews

Filter Reviews

Review Time

Becky Smith
Highly recommend and will return!

I highly recommend this service! A huge thanks for helping me create a beautiful custom bike jersey for my fundraiser. They went above and beyond to ensure everything turned out perfectly, even with my imperfect files. The pricing was reasonable, the quality was excellent, and the customer service was incredibly dedicated. This is the second time I used their custom service, and both experiences have been fantastic. I'm just a happy customer and will definitely return!

5
Date of experience: Apr 07, 2025
Yvette Turner
Issue with a damaged jersey

I encountered an issue with a jersey that was damaged during shipping. After some communication, it was replaced at no cost. Thank you!

4
Date of experience: Mar 08, 2025
Alistair
Affordable but risky

My son bought me a cycling shirt that was too tight, so I requested a return and was given an address in China (which they hide on the website). They did offer a replacement for $12, but it was challenging to figure out the dimensions to ensure a proper fit. The replacement was slow to arrive and got 'lost' by the courier. They agreed to send another, but this was delayed due to holidays. It eventually arrived after seven weeks and numerous emails. I wouldn't purchase from here again, and this experience has deterred me from buying anything from China due to the hassle involved. The shirt quality was okay, but the material was quite thin.

2
Date of experience: Feb 22, 2025
Kelsey Barnes
Positive experience with customer service

This is a great company to deal with. I had a positive experience with them getting back with me on an order I placed and they handled my concern very quickly. I would not hesitate to buy from them again.

5
Date of experience: Dec 23, 2024
Deorwine K.
Nice customer support, good quality

Ordered twice from them.The second time they made a mistake with my order, the gripper was sewed on backwards. Wrote to customer support, they sent a replacement free of charged no questions asked.Love them, the quality of the cycling shorts are exceptionally good (made with lycra, feels like a swimsuit). Can only recommend them, if you can wait for the shipping to arrive from China.

5
Date of experience: Dec 15, 2024
Cindy Brooks
Transparent fabric on the back side of bibs!

I ordered a womens jersey and men's kit. The jerseys are fine - decent quality and fit is as expected. The bibs on the mens kit has two different types of fabric. Thick black fabric on the legs and lower torso (around the chamois), a horizontal seam about mid way up the lower torso then lightweight grey fabric that is see through from the back side at just the place where you probably wouldn't want it to be transparent from behind.

2
Date of experience: Dec 12, 2024
Logolas6427
Great personalisation

I ordered a jersey as a Christmas present a month ago. When there was a shipping issue they kindly sent out a new one free of charge. It arrived after Christmas but is of good quality and the personalisation is great.

4
Date of experience: Dec 05, 2024
Lindy Clark
I ordered a cycling top for my son & it…

I ordered a cycling top for my son & it was too small. Freestylecycling offered to send a replacement size free of charge but if I paid $12 I would be able to keep the original one too. This, I did.Unfortunately the second top went missing, so my son didn't receive it. I contacted Freestylecycling and told them about it. They very kindly sent him another one.It fits perfectly & is very good quality.Thank you so much Freestylecycling. You are an amazing company. You went above and beyond all expectations.I would recommend you every time.

5
Date of experience: Nov 30, 2024
Lorna Brown
I Ordered 2 cyclings jersey which came…

I Ordered 2 cyclings jersey which came in a reasonable good shipping time. Their free shipping didn’t support to Reunion island, they have to transfer to expedited express, I was delivered in a week. It was exactly what I expected, the color, the size. Quality do the jersey is good and the design fantastic.Thank you so much.

5
Date of experience: Nov 07, 2024
Lorinda H.
I’d give them -1 if I could

I’d give them -1 if I could. They sent the wrong size and instead of correcting- they wrote me multiple inappropriate emails: stated I ordered XXS -when I had ordered XL. I offered to return when they provided a prepaid mailing label. Instead they insulted me, sent an order sheet they made up (didn’t have any of my info - just a note xxs was ordered. ) They then continued sending nasty emails how I was wrong and should apologize and they’d blacklist me. I responded that was fine - I’d share their unethical practices with my bike club and everyone who rides to be wary of them - I wasn’t paying to return their mistake to China.

1
Date of experience: Sep 29, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Freestylecycling offers Retro and Novelty Cycling Jerseys,Bicycle Accessories, Parts and MTB Gear online. Best Price, free worldwide shipping, no-hassle returns

  • language https://www.freestylecycling.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More