freightos.com

4.4
4.4 Based on 201 reviews

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Average Rating

4.4

/
5

201 Reviews

5 Star
80%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
12%

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dovakhin97463
🚨 AVOID FREIGHTOS

🚨 AVOID FREIGHTOS – USELESS PROTECTION & ZERO SUPPORT 🚨If you think Freightos will protect you in case of a shipping issue, think again! Their so-called "secure platform" and "support in case of disputes" are nothing but empty promises.I booked a shipment through Freightos with a scheduled delivery in December. Instead, my container was lost for weeks, with no updates, no accountability, and no real help from Freightos. Despite multiple attempts to get assistance, they did absolutely nothing to resolve the issue. I had to personally chase down the transport company, deal with all the back-and-forth, and waste countless hours trying to find a solution.And what does Freightos' "protection" mean in reality? Nothing. No compensation, no real mediation, no enforcement of any responsibility from the carrier. You're completely on your own.If you're considering using Freightos, save yourself the headache and just book directly with a carrier. You'll pay less and get the same level of service – which is to say, none. Freightos adds zero value when things go wrong.STAY AWAY unless you enjoy paying extra for absolutely nothing. 🚫

1
Date of experience: Dec 26, 2024
Exelio_77
Fast and correct service

Fast and correct service from the team of Freightos.

5
Date of experience: Dec 08, 2024
Magnolia F.
Excellent comunication and customer…

Excellent comunication and customer service, very competitive pricing, greta overall experience

5
Date of experience: Dec 08, 2024
Transparent and easy to use.

5
Date of experience: Nov 24, 2024
Alexandre
No problems

No problems, transparent price.

5
Date of experience: Nov 14, 2024
Maurice P.
Easy process from start to finish

Easy process from start to finish, ensure you have all your paperwork pertaining to your shipment ready and you will have no issues.

5
Date of experience: Nov 11, 2024
Forrest Wilson
Really great experience

Really great experience. Outstanding communications. Honest pricing. Shipment was slightly overweight and they repriced it fairly. Super fast delivery. I’m impressed and will use again

5
Date of experience: Nov 06, 2024
Great

Simple,easy to use and reasonable rates

5
Date of experience: Oct 22, 2024
iDelBon51
Great to work with

Great to work with, handled everything, always available if I had any concerns via chat, with real people on the other end. Delivery from China to my home went smoothly than expected

5
Date of experience: Sep 25, 2024
Elin Moreau
Best of the best

5
Date of experience: Sep 22, 2024

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