Review Time
I signed up for the International edition, mainly because the paywall stopped me reading any articles at all. My mistake.The subscription is expensive for individuals and there seem to be more and more Premium articles that require an extra, more expensive subscription. Today, I received the email notification of the European Digest and out of five articles, three are Premium.This isn't what I was led to expect, I won't be renewing.
The FT provides excellent customer service. Both Amber and Shirley have been very conscientious when resolving my customer service issue. They check in with me every week to check I got my paper, which I think is excellent. Thank you Amber and Shirley.
+ Still essential daily reading. Reviewers complaining of ideological bias protest too much. - Avoid subscribing as an individual. That turned out to be an expensive process accompanied by unpleasant surprises unworthy of a blue chip organization. Hopefully it's improved since 2020.
I follow the FT online (free) and I'm constantly amazed at their anti Brexit, almost pro Labour stance. A lot of their articles have strong political narratives and, to me, they don't seem at all bothered about telling the news straight. I won't be reading the FT in future, even if it is free. Reuters is far more balanced.
FT customer service is amazing. Their emails are so professional and I can tell their staff are really well trained. The paper seems to provide a lot of value, and the company seems to be really generous with everything they do/provide (e.g. the supplements).
Sadly after 24 years of subscribing to the FT I had to cancel. The FT used to be a source of credible, objective analysis and reporting. Now it is sadly another clickbait driven online publication measuring how many people click through sensationalist and misleading headlines. It’s basically dropped its standards to play in the tabloid zone. What a sad demise from quality to populism.I would advise you to sign up to a different publication if you want good business news (what the FT used to be good at) and/or objective, thoughtful journalism. One of the few that remain is the Economist.There are journalists like Stephens on the FT who simply propagate their own personal, pretty nasty views on the readership without concern for journalistic integrity.
Personally, I use to love the Financial Times, they had a really good comment section where you were free to post your comments. Since the start of 2020 all that has changed. If you don't agree with an article then your comments are blocked. What ever happened to free speech and a civilized debate? The FT use to encourage this but not anymore. The paper has really gone down the slippery slope with gender related articles and political correct commentary, it's a very left leaning paper now and if you say anything then you are blocked in the comment section. All I wanted was good non biased financial news, not left leaning gender politics.I will not be renewing my subscription, as I personally feel it's just a waste of money now.
Used to be an outstanding newspaper but has deteriorated markedly since being taken over by Nikkei, and since the departure of star editor Lionel Barber. The paper has become more populist and the journalism shallower. One of the glories of the digital version has been the opportunity to read and join the reader comments which were available at the end of every article. But early in 2020 the newspaper made a very clumsy attempt at moderating comments using American computer software which took no account of the occasionally robust style of some UK contributors whilst destroying the flow of comments. Worse still, commenting on articles deemed to cover sensitive topics (eg gender issues, Israel, diplomatic matters) has frequently been completely switched off in recent months, not a good move in response to an intelligent, educated readership when clearly the better move would have been to employ more moderators.In response to these frustrations I recently reluctantly decided to give myself a break from subscribing. The final insult was when, in response to me cancelling, I was offered a reduction from the £306 renewal fee to £220. My bottom line is that until the FT bucks itself up, there are better value sources of news and opinion. Finally, in fairness, I should add that the FT's customer service is excellent; a pity when the publication they support is going the other way.
The Financial Times used to be a reputable news organization in my mind. Sadly they have turned to sensationalism in their headlines like some cheap advertorial. In this modern world where people are increasingly skeptical of the media and the advent of infotainment, probably not a great time for this once mighty force of objectivity to fold and turn to the darksisde. There is still time my editorial friends to regain your honor.
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