Name: fubo.tv
Telephone: 000000000
Rating: 3.2

Kenneth Kelly Guest

2 years ago

Very efficient and succinct…

Very efficient and succinct conversation. Resolved the issue right away.

Date of experience: Nov 30, 2023

Tommy Guest

2 years ago

The texting process was good and the…

The texting process was good and the customer service rep

Date of experience: Nov 30, 2023

Wilbur Coleman Guest

2 years ago

The fubo experience wasn't great by the…

The fubo experience wasn't great by the customer service from Sergio was amazing, he helped me cancel and was very nice and professional about the headache I was going through.

Date of experience: Nov 30, 2023

Warren Cook Guest

2 years ago

Was charged

Was charged, but refunded promptly.

Date of experience: Nov 30, 2023

Madeleine Bell Guest

2 years ago

Subscription

I thought my subscription was cancelled and I was still charged. Jose was so understanding and helpful and help me with options available for me.

Date of experience: Nov 30, 2023

Monica Bates Guest

2 years ago

Very helpful and very quick to help!

Date of experience: Nov 30, 2023

Alma Scott Guest

2 years ago

Classic Bait and Switch

When I signed up, I was told IN WRITING that I would only be charged $34.61/month until I cancel! I was charged over $100 each month. I tried to work with them to settle it. They refused, even though it is in writing. They blamed it on a computer error. It is classic bait and switch! Wish I could give 0 stars. They just replied with another line! I contacted them EVERY MONTH MULTIPLE TIMES FOR 3 MONTHS about this situation. Liars, cheats and BAIT AND SWITCH.

Date of experience: Nov 29, 2023

Dean Scott Guest

2 years ago

I lost the ability to get the CNBC…

I lost the ability to get the CNBC channel . Which was never an issue before. For three days your tech team worked hard to trouble shoot the problem. It was great talking to REAL people on the phone!!!!The channel is now working.Thank you

Date of experience: Nov 27, 2023

EW Guest

2 years ago

I signed up for a free trial

I signed up for a free trial. Before the trial ended I tried to cancel the account but there were problems with my email address and the cancellation was not processed. When I received a charge I called to make sure the account was cancelled. I was told that it was no problem and was transferred to a automated assistant that cancelled the account but left the $68.98 monthly charge. I disputed the charge with my bank and was initially given a credit by my bank only to have it reversed later when the dispute failed. I never used the service after the trial period. TV service was fine but the FUBO TV website is difficult to navigate and customer service was not helpful. Will not try it again.