Review Time
From my experience in the broker world (20+ years), I have never seen anything like this. I am close to multiple PAMM owners worldwide, including two on FXLevels, and here’s how withdrawals should work:
1) The investor requests a withdrawal from the PAMM.
2) The PAMM master approves it.
3) Funds are transferred to the investor’s personal account.
4) After that, the PAMM master has no further role, and the broker/platform (FXLevels) is fully responsible for processing the withdrawal.
In my experience, FXLevels did not release my funds, even though they were approved by the PAMM master, and kept full control. This is extremely concerning! I am still waiting for my withdrawal after several months.
Important: As far as I know, FXLevels is not regulated and Saint Lucia does not provide investor protection. This means your funds are at risk if the broker does not process withdrawals.
If you are affected, here’s my advice:
- Paid via Visa: contact your card issuer to request a chargeback and investigation.
- Paid via bank transfer: contact your bank to initiate a dispute.
I am sharing this to make others aware and to help ensure FXLevels does not harm more investors.
From my experience in the broker world (20+ years), I have never seen anything like this. I am close to multiple PAMM owners worldwide, including two on FXLevels, and here’s how withdrawals should work:1) The investor requests a withdrawal from the PAMM.2) The PAMM master approves it.3) Funds are transferred to the investor’s personal account.4) After that, the PAMM master has no further role, and the broker/platform (FXLevels) is fully responsible for processing the withdrawal.In my experience, FXLevels did not release my funds, even though they were approved by the PAMM master, and kept full control. This is extremely concerning! I am still waiting for my withdrawal after several months.Important: As far as I know, FXLevels is not regulated and Saint Lucia does not provide investor protection. This means your funds are at risk if the broker does not process withdrawals.If you are affected, here’s my advice:- Paid via Visa: contact your card issuer to request a chargeback and investigation.- Paid via bank transfer: contact your bank to initiate a dispute.I am sharing this to make others aware and to help ensure FXLevels does not harm more investors.
The broker will not let you withdraw funds.Telling customers that they can not transfer funds to the bank due to technical reasons is fine and then you try "the other way". Tik tak... time goes.Instead of saying "sorry, you can not get your money", they stall time and let you know once per year. "Funds are on the way". No one takes any legal action on this.
I made withdrawal request around 25 days ago. They mailed me to settled my fund within 5 to 7 working days but still they don’t reply my mail and back my fund, and their website mentioned instant withdrawal. Totally scam broker. I have prove copy of email. Please everyone don’t wast your hard earned money to put in this broker. If possible all are requesting to set complain against them. Very bad this broker and their trading system.
They stole my deposit.After trading for a few days, I decided to make a deposit from my account, and it's been over two weeks, and they haven't processed my withdrawal. I contacted them by email, and they replied that they would return my money in a few days. It's been over a week since then, and they still haven't given me my money. They're scammers. Be careful. I don't recommend them. I'm still waiting for a response.
Scam, I have tried to make a withdrawal on my account 65331 but it is always rejected, customer service always says it will be processed by accounting but my withdrawal is always rejected. I have tried to withdraw dozens of times but the result is the same never processed.
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