Review Time
This is NOT a British company. I only bought an item because of the co.uk URL but alas it is a Chinese site trying to look like British. I am still waiting for my item as it is being shipped from China. The lesson i learnt was always research and read reviews of all online companies before you buy from them
Terrible news experience. I never received the item I paid for. They sent me a child’s item when I ordered menswear. I returned the package containing the wrong items on the return address on the package. Recorded delivery with tracking number.They have offices in China with people who pretend they do not know anything about Post Office UK tracking numbers and don’t give you your refund nor send correct items.
DO NOT USE THIS SERVICE!Ordered a Scotland top as couldn't find the size for my dad on the Official site (he's a big guy) on the 12/12/2025. After a couple chasing emails the replied with :-'Hello, I'm very sorry for the delay. We just received a notification that due to issues with our account, some orders were not imported into the system in time. Subsequent orders of this type will no longer be dispatched. The account will automatically refund the money. The exact refund time has not been notified yet. We will continue to monitor your account. We apologize for the inconvenience caused. If you still want to receive the jerseys in the order, here's a suggestion for you: You can add our WhatsApp: +85362236322. We will help you place a new order for you. Of course, this requires you to pay again. Given the inconvenience caused by the abnormal account, we can offer you a buy-one-get-one-free or buy-two-get-two-free service (and so on).Absolutely appalled asking me to pay again - i think not as I have now learned this is a scam and asking me to add them on what's app, again a big NO. Tried emailing everyday with no response, I guess I'll never see my £50 again.
I ordered items for son on the 12th of December, nothing got delivered and when I emailed I got a response that the orders were not sent on time so they will refund me. A month later still no refund , no communication, no contact information for complaints department. Absolutely terrible , am still waiting for my refund! I should have read the reviews before I placed an order.
Ordered a strip 9th December 2025 and had no confirmation of dispatch or tracking but a confirmation of order email at the time. Chased 3 times (emails & their website form asking for an update . As yet I’ve still not received a response Luckily I used PayPal to pay so went via them for a refund which is now processed. I should have checked the reviews but in the midst of Christmas shopping I forgot… looked legit as they accept PayPal but now think it’s a scam
See my last comms with this outfit, below. I was sent a short sleeved football shirt, instead of the long sleeved one, I had clearly ordered. Ignore the “.co.uk” reference, this is a Chinese site, with delivery from China, two to three weeks. This is not stated when ordering. Added After First Issue- Subsequently offered a £5 refund!!I’ve already ordered a jersey and you sent the wrong one. Can I propose you just refund the difference in cost for the short sleeved shirt and then we can close the matter. 1. You won’t take returns, unless I pay. This is not acceptable to me. 2. I don’t want to order another shirt, I just want the correct long sleeved shirt I ordered. 3. Your after sales support is nonexistent and you are very difficult to communicate with. 4. You should make it clear on your web pages that manufacture & delivery are from China5. you should also make it clear that you have no formal returns procedure. Please refund the cost difference and I can stop trying to resolve the matter!!
Terrible organisation & Fraudsters.I placed an order for a top on 4 December. To date, I have not received the item. The company claims that the item was delivered on 27 December, however no credible evidence has been provided to support this claim. The only proof supplied was a photograph of a parcel partially inserted into a letterbox. The image does not show a delivery address or label, the property shown is not my residence, and there is no way to confirm that the parcel was intended for me or that it even relates to my order.Based on the circumstances outlined below, I believe the item may never have been dispatched.Payment IrregularitiesPayment for the order was initially taken by an entity named Gekeshasvfa, then reversed, and subsequently taken again by a different entity, Fap Oxalimall. This inconsistency in payment processing raised immediate concerns regarding the legitimacy and transparency of the transaction.Communication IssuesFor an extended period, my attempts to obtain updates received no meaningful response. However, once I notified the company by email that I had reported the matter as potential fraud—due to the payment irregularities and lack of communication—responses suddenly commenced.The email replies appeared automated and did not adequately address the substance of my correspondence. The wording and structure suggested that responses were not tailored to my queries, and the language used was inconsistent with that of a UK-based organisation. This was notable given that the company presents itself as “Gacoo London”, stating it is based in Manchester.Key concerns regarding communication include:Responses not addressing the content of my emails.Language and phrasing inconsistent with UK business correspondence.Repeated explanations and excuses without any clear resolution.Cancellation Request Ignored:The most significant issue is that on the same day the company claims the item was dispatched, I emailed to cancel the order and requested a full refund, as my trust in the transaction had been lost. I used a read receipt, which confirmed that the email was opened well before the alleged dispatch time.Despite this, the company maintains that the item was shipped several hours later, completely disregarding my cancellation request.Their subsequent response was that if I was dissatisfied, I had 14 days to return the item. This position is unreasonable for the following reasons:I never received the item and therefore cannot return it.The order was placed on 4 December and was allegedly delivered on 27 December—over three weeks later.Under these timelines, it would be impossible for a return to be received within 14 days, effectively preventing any refund.ConclusionIn summary, I paid for goods that were never received, experienced unexplained payment processing through unrelated entities, had a cancellation request ignored despite confirmed receipt, and was then denied a refund based on a return policy that could not reasonably be complied with.For these reasons, I believe consumers should exercise extreme caution when dealing with this organisation.
The company Gacoo make out they are a company based in Manchester, it is definitely not a UK company they are based in China. They state the item was delivered to my address when it wasn’t. Lucky for me I paid via PayPal and received a full refund. Beware of this company it is definitely a scam. Their customer service number is non existent when you phone it.
After looking at the website and the images of the strips look real (which they are not).So I Ordered a strip off them size ages 13-14 which arrived wouldn’t even fit my 6 year old so I sent it back which cost me 19 quid so far no refund nothing I’ll never buy off these again
Claim your business profile now and gain access to all features and respond to customer reviews.
packlink.it
mangostudy.org
www.pce-instruments.com
mildnear.com
likeadiva.com
luxplus.se
gulfgasandpower.nl
trioklinik.com.tr
advancedtruckparts.com
eltronenergy.com