Review Time
Delivery was a nightmare. Ended up having to spend hours going back and forth between the local outsourced delivery companies. For some reason the item (a Kamado BBQ) was sent to the wrong postcode which was totally different to that on my order confirmation (my actual address).The Kamado arrived and is great but has quite a few flaws and chips on the outside which is a shame. Happy I got it in the sale - I'd be looking to return it otherwise and would definitely not pay full price for it. Definitely won't be ordering any large items from Gardenesque again and am unsure whether I would order anything from them again at this moment.
Pre-ordered (well in advance) some products so that they would be delivered within a set window (of one week). Despite regular contact by me (email and phone) highlighting the importance of receiving the goods within that week, they dispatched the goods at the last possible minute and their courier (DX) failed to deliver. We were immigrating out of country so asked courier to return the goods. When we contacted Gardenesque about this 'grand failure' the response was so pathetic and uncaring. I am still awaiting a refund. These guys do not care about their customers.
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A garden isn’t just a space, it’s an extension of your home. A place for quiet morning coffees, long summer evenings, and moments of calm between the busyness of life.
At Gardenesque, we believe in creating timeless, beautifully crafted pieces that help you shape your outdoor space with ease.
Our collections celebrate traditional craftsmanship, from hand-thrown terracotta pots made in Tuscany to classic garden furniture built to last through the seasons. With a focus on durability, sustainability, and thoughtful design, every piece is made to be enjoyed year after year—weatherproof, low-maintenance, and effortlessly stylish.See more
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