Review Time
I purchased a Yamaha zuma and it's been in the shop since sept 2025 waiting on Yamaha to send parts. They haven't sent the last part yet. Since I purchased the zuma it's been in the shop more than our house. I bought it as a gift for my husband.i called Yamaha and they kept lying.
Worst service even they not responding any emails calls 5 times same issue i sent so many emails they are still not responding service people resolving issue applied local coolant now its return into jelly Showroom details Customer Relationship Manager-6364375688 or Service Manager: 7795716341 or Email us ID: arjunmotorscrm09atgmail.com Im unable to add @gmail.comAddress Shop No. 937, Yamaha Motor Showroom - Arjun Motors, 4, New Kantharaj Urs Rd, Lakshmipuram, Mysuru, Karnataka 570004
I have enjoyed a wonderful outcome with Yamaha Customer Service for my audio needs. Getting a LIVE person is so refreshing. Better than that is they know their stuff and actually hang with you until the issue is resolved.Even better, their customer records minimize you having to go back everything over and over if you need multiple calls. Loved the experience and they deserve a 5, heck a 6 out of 5.
Purchased a Yamaha keyboard P145BT package from Rimmers on 17 December 2025 - Yamaha keep asking for proof of purchase for advertised rebate, which I have sent 3 (three) times. Tried contact 'customer service' at Rimmers but message states MAIL BOX FULL. Order 141538 refers
Always had a Yamaha surround amp , rx-v4v bought it a couple of years ago now , total crap! If you can get it to steam , it's ok , but it's so unreliable it will do your head in, you won't get Yamaha to reply till after they have sorted out the server, and it's not their fault . They obviously don't mention the amps don't always work when you are buying !! Thinking of launching the pile of crap out the window! Constantly resetting, rebooting , and signing into music apps , which is a waste of time , because their server is sh*t !! Don't buy
I purchased a Yamaha zuma and it's been in the shop since sept 2025 waiting on Yamaha to send parts. They haven't sent the last part yet. Since I purchased the zuma it's been in the shop more than our house. I bought it as a gift for my husband.i called Yamaha and they kept lying.
Review:I purchased a brand-new Yamaha Waverunner less than three months ago, expecting top-tier quality and support. Unfortunately, the experience has been disappointing.The jet ski arrived with visible scratches and had to be completely repainted. My dealer was great and handled that part quickly and professionally.Soon after, I noticed visible indentations forming in the seat. These don’t seem to be from the cover stretching — they appear to reflect a defect in the padding underneath. The unit is always covered, rarely used, and meticulously maintained.My dealer submitted a warranty claim to Yamaha, but it was denied. When I followed up with Yamaha customer service directly, they were unwilling to help or escalate the issue further. For a product that’s practically new and clearly well cared for, I expected much better support.This experience has left me disappointed in Yamaha as a brand. I had been planning to purchase a second Waverunner but now have serious doubts.I hope someone at Yamaha reconsiders this decision — it’s a small fix that would go a long way in restoring customer trust.
Terrible customer service wanted to complain the fact a bolt cost £19.08 or £22 with Tax. The cost seemed unjustified. I called customer service and was told I could not put in a complaint regarding price and then cut off rudely while speaking. Utterly useless. I don't trust this company anymore. I'll probably switch to Honda text time I get a bike.
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