Review Time
My Ltd. Company has been with the service for several years, and while things usually go well, a recent issue has left me frustrated. A package was lost by the carrier, valued at £50, with a £30 postage cost. The service only offered a £5 refund, which is incredibly disappointing. I regret not choosing another option like ParcelForce or Royal Mail, as their compensation would have covered the goods. For the £30 spent, I expected a premium experience that was quick and efficient, and I assumed they would take responsibility if something went wrong. I was mistaken; I wouldn't recommend them and suggest opting for a more reliable service.
My company has been with the service for years, and while most transactions are smooth, I recently faced an issue where a package was lost by the courier. The items were valued at £50, and the shipping cost was £30. The service only offered a £5 refund, which is incredibly disappointing. I regret not choosing a different courier, as others offer better compensation options. For the price of the courier service, I expected a high-quality experience that would ensure timely delivery and proper support if issues arose. Unfortunately, I was mistaken about their reliability.
We have collaborated with the service for a year now, and I can confidently say they are the best shipping provider I've encountered in my eight years in operations. Their support and problem-solving skills are exceptional, and we would struggle without them, especially with the ongoing challenges post-Brexit. If you doubt my words, reach out to their team directly; it's refreshing to speak to actual people instead of automated systems.
My shipment was handled by a courier through this service, but they were overwhelmed with deliveries. After several days of delays, I reached out to the seller, who personally ensured that my package would be delivered. Thankfully, the courier fulfilled their promise, and I appreciate the personal touch from the owner who values direct communication.
I faced numerous challenges with my order due to the courier's inefficiency. However, a representative from the service stepped in and resolved everything, ensuring my package arrived the very next day. I’m grateful for the assistance!
This company has proven to be excellent, with a knowledgeable and helpful team. Special thanks to my shipping consultant for going above and beyond to assist with our shipping issues. Their rates are reasonable, and the booking process is user-friendly. Highly recommend for all shipping needs!
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InXpress are the global shipping specialists. Our expert team find the optimum shipping solution for each and every customer, saving them time, money and hassle.
