Name: gcicom.net
Telephone: 000000000
Rating: 1.3

LB Guest

3 years ago

Gci is not good!!

Gci is not good!!! If you go on the website to start a chat you get kicking out!!! And cables way to Expensive!!

Date of experience: Jun 24, 2022

Lingo_0ne90 Guest

3 years ago

Caleb from GCI came over to unhook our…

Caleb from GCI came over to unhook our internet line because we were going to get some very large trees cut down. He showed up on time and called too. He later came back to rebook it back up and tested to make sure internet was working. He was respectful and very nice. I highly recommend Caleb from GCI. He had a lot of jobs to take care of that day but made sure he did ours. Thank you Caleb

Date of experience: Jun 11, 2022

Susan Brooks Guest

3 years ago

expensive, monopoly, extortion

expensive and down right evil. A monopoly that has slow and useless customers support and is basically extortion to Alaskan natives, eating as much as they can off of their PFD like every other furniture or car sales person. 315$ for anyone who does not live in Anchorage or Dillingham, everyone else in villages or towns all around Alaska is subjected to only 100gb and """"up to"""" 10mb download speeds and """"up tp"""" 6mb upload speeds, the Up To part basically means they NEVER keep it that way, for the first couple of days, its standard at 10/6 but after that, it's throttled to be anything lower. just get Starlink bc its 1tb(1024gb) and 90$ a month(650 starting price for equipment)

Date of experience: Apr 26, 2022

MH27 Guest

4 years ago

Ripoff

How is it that a company that charges outrageous prices for internet/other services doesn’t have anybody to pick up the phone. I have waited for 58 minutes on hold to speak to a customer representative. Rip off at it’s best.

Date of experience: Jan 18, 2022

Wiin4You Guest

4 years ago

Wish I could give 0 stars

Wish I could give 0 stars. Horrible company!

Date of experience: Nov 03, 2021

DP54 Guest

4 years ago

Useless internet

Most irritating and useless internet which only works decently around 2am. And even then it CONSTANTLY disconnects.

Date of experience: Sep 06, 2021

Sigmund Guest

4 years ago

The worst customer service!

The worst customer service I’ve encountered in years (or rather, NOT encountered because they are virtually unreachable). They never answer phones and do not return calls. Their chat also does not activate. Their internet is very fine but don’t expect human interaction at any portal!

Date of experience: May 21, 2021

Ravendu29 Guest

4 years ago

This company will be gone soon

This company will be gone soon! You can only take advantage of a community for so long until it catches up with you. Charging long distance charges to anchorage and $180 for terrible internet is wrong. Let’s go Star Link!

Date of experience: Apr 17, 2021

IK71 Guest

5 years ago

Can’t wait to leave!

Terrible service. I’m sure if you spend a lot they are fine. We spend around £10k/year on a phone system and it seems that isn’t enough to get them to care in the slightest. Days (or worse) to answer emails to account manager, and in some cases, service desk. Can’t wait to leave! :)