gearlaunch.com

3.7
3.7 Based on 181 reviews

GearLaunch is the one-stop-shop where sophisticated e-commerce merchants grow their businesses. From production to fulfillment to customer service, GearLaunch makes commerce simple....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.7

/
5

181 Reviews

5 Star
62%
4 Star
4%
3 Star
1%
2 Star
1%
1 Star
31%

Filtered Reviews

Filter Reviews

Review Time

Vic Parker
Their 3rd party claimed to be…

Their 3rd party claimed to be affiliated with my High School. Shirts were purchased at crazy high price and a portion of the proceeds were to be donated. Come to find it was all a scam through Gear Launch. I highly recommend not doing business through them. High prices and low quality- stuff scratchy shirts.

1
Date of experience: Apr 18, 2025
Reynold
DO NOT BUY FROM THEM

Do not buy from richcart-us or This company. They set up a fake account to offer merch from my high school and then never delivered the product. Customer Service included a USPS Tracking number that didn't exist on USPS website. They send fake emails with a "ticket number" and then send forms to try to get your signature and personal info. BUYER BEWARE.

1
Date of experience: Apr 10, 2025
Kelsey Harris
I ordered from GearLaunch

I ordered from GearLaunch. Never received a confirmation email, but my credit card was charged. I have submitted the contact form on their website every day since then. NO RESPONSE!!

1
Date of experience: Mar 22, 2025
clara26092
Do not buy 'VINYL ONION' merchandise…

Do not buy 'VINYL ONION' merchandise from this shop! My logo has been stolen! There is no official Vinyl onion merchandise at this moment, and this logo is copyright ©️

1
Date of experience: Mar 13, 2025
Elmo
Horrible

Horrible. IP violations galore. legal at gearlaunch.com no longer exists. The platform needs to be sued instead of the individual vendors since the platform doesn't even enforce their own terms and conditions and ignores all C&D / DMCA requests. Class action incoming.

1
Date of experience: Feb 26, 2025
SW59
Order a T shirt for my Grandson on the…

Order a T shirt for my Grandson on the 1st January. Continued to track purchase . Apparently " delivery failed on the 17th January " Don't understand!!! I was home all day that day. Emailed the company and received advice back it would be delivered in 48 hours. But this never happened. Emailed the company again and was told to check the local Post Office as it would have been dropped off there for collection due to not being able to be delivered. Went to the Post Office, they had no record.Emailed again , response was if not delivered by the 17th February to contact them again.Emailed again saying this is not acceptable. Have not received any correspondence since. Do not use this company they cannot even give me a contact for the courier company!

1
Date of experience: Jan 17, 2025
Deborah Kelly
Fake/unauthorized club gear…

Advertising fake/unauthorized club gear on supporters FB groups. Reported continuously to FB - but never any action ☹️

1
Date of experience: Dec 29, 2024
Faith
Extremely disappointed

I received a t-shirt & tank top that both said were Large but the t-shirt was clearly for a child & the tank top too big. Neither the telephone number nor the email on my order confirmation page worked! Just sent an email through this page but I am not holding my breath. Extremely disappointed that my college reunion allowed this company to advertise shirts when it doesn't seem to be reputable.

1
Date of experience: Dec 03, 2024
AJ33
The great and responsive service team…

The great and responsive service team at Dingeas. Top notch. Highly recommend this company.

5
Date of experience: Dec 02, 2024
Dimity A.
I had an issue with my order

I had an issue with my order, so I emailed support. They were very quick to get back to me, and resolved my issue in a timely manner. They were very polite and professional. I would recommend them highly.

5
Date of experience: Nov 26, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More