gearlaunch.com

3.7
3.7 Based on 181 reviews

GearLaunch is the one-stop-shop where sophisticated e-commerce merchants grow their businesses. From production to fulfillment to customer service, GearLaunch makes commerce simple....

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Average Rating

3.7

/
5

181 Reviews

5 Star
62%
4 Star
4%
3 Star
1%
2 Star
1%
1 Star
31%

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kikoololpokemon66
Fraudulent site selling copyright…

Fraudulent site selling copyright brands that harm the end user and the brands they steal. Their phone numbers and emails are fake. Do not buy from this company or any of their affiliates as all their business is a scam from far off countries who only wish to harm people and take your money. I was told by the company that they will NOT talk to you and the only way to communicate is via email. I sent communications to the "LEGAL" email and it bounces back. They are a complete scam. No one will talk to you even though the CEO of the company who created the GearLaunch.com platform is Thatcher Spring, a real person in Silicon Valley who raised 55MM to create a company that permits Fraud on thier platform with no way to resolve.

1
Date of experience: Jul 22, 2024
Sidney L.
I ordered two shirts two sizes and two colors

I ordered two shirts with a specific logo and two different colors. The ordered arrived in a reasonable amount of time and when I opened it, I was impressed with the quality of the shirt and more so with the quality of the print and logo. After wearing both shirts I was about to fuss at my wife for shrinking my new red shirt in the wash only to find out I had accidently ordered the wrong size. one was a large and the other was an XL. I communicated with the company and once it was clear that I need an XL they sent me an invoice for the amount to replace the shirt and did not want me to send the other shirt back. That kind of service and response is what I call excellent customer service. No issues at all. Highly recommend this company for all your print needs.

5
Date of experience: Jul 22, 2024
Sol Butler
This company was extremely prompt at…

This company was extremely prompt at getting back to me. Also lovely when it came to the fact that I had ordered the incorrect size. Beautiful product as well. Not only well made but the print on it was impeccable.

5
Date of experience: Jul 15, 2024
VR14
29th Takedown Notice

I have just submitted my 29th takedown request for stores on the GearLaunch platform selling unauthorised merchandise featuring copyright artwork and logos taken from my business. 29 different stores popped up in the last 6 months.Although the platform does respond to these takedown requests, its basically 'whac-a-mole' - as soon as one gearlaunch store is shut down, another one opens up, selling the same sh**y quality rip-off merchandise to an unsuspecting public. And GearLaunch gets a cut of every sale.There may be legit artists and manufacturers using gearlaunch to sell their products. But the simple fact is that the platform takes no responsibility for monitoring and curtailing the illegal content that exists on the platform.Do not sell your work through gearlaunch.Do not buy anything from a site that is 'powered by gearlaunch'.Its a scam.

1
Date of experience: Jul 08, 2024
Jayson Smith
the recipient of the shirt said it very…

the recipient of the shirt said it very nice i myself really loved it cos it says everything bout the and recipient born and raised in Maryland my home

5
Date of experience: Jul 08, 2024
Karlene P.
Excellent experience and customer…

Excellent experience and customer service...answers to all my questions and corrected my errors lol ☆☆☆☆☆💙☑⭐⭐⭐⭐⭐🤜🤛🥇🎚

5
Date of experience: Jul 07, 2024
Becki Coleman
Highly Recommend

My order arrived on time and customer service was quick to respond with updates. The t-shirts are sized to fit and they are awesome! I highly recommend them :):)

5
Date of experience: Jul 03, 2024
Yellocx
I recieved the wrong logo on a shirt…

I recieved the wrong logo on a shirt that I ordered. Took a few days but after I sent a photo of what I recieved and what I ordered. They not only sent me the right shirt and got to keep the wrong shirt. They were very kind and curtious about the whole thing. Thank you very much.

5
Date of experience: Jul 01, 2024
Great Service

I inquired about my order on trying to get a tracking number. The response was very quick. Followup to ensure I had any issues with my order.

5
Date of experience: Jun 26, 2024
Kayla Sanders
My experience was more then I expected…

My experience was more then I expected the mugs were safely packed great. And I will continue to look forward to shopping with your company soon.

5
Date of experience: Jun 23, 2024

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